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Hi, can you please tell us exactly what the error message says? A screenshot would help too if you can (but hopefully the error message will be enough).
it reads 530 Not Logged in and then I can choose a server to logg into and there it reads: ftp.paradoxplaza.com and then I can choose to put in a User-Id and a password
May be the provider not liking FTP. I could not download the previous beta patch until someone posted an alternative non-FTP mirror. I stiill can't download the current beta patch for the same reason.