previously registered games not appearing in my account

  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
Status
Not open for further replies.
Sep 29, 2014
3
0
So I registered CKII, EUIV, VicII, and some dlc for those games a while back. wanting to see If I could download some mods for the games I entered back onto the page to discover that none of the games that I have previously registered were their anymore. I tried reentering the game codes but they said they were invalid. What should I do here
 

Castellon

★Paradox Forum Manager★
Administrator
Paradox Staff
110 Badges
Mar 12, 2002
43.217
1.812
  • Europa Universalis IV
  • 200k Club
  • 500k Club
  • Hearts of Iron II: Beta
  • Victoria 2 Beta
  • Humble Paradox Bundle
  • Paradox Order
So I registered CKII, EUIV, VicII, and some dlc for those games a while back. wanting to see If I could download some mods for the games I entered back onto the page to discover that none of the games that I have previously registered were their anymore. I tried reentering the game codes but they said they were invalid. What should I do here

Most likely cause for that scenario is that you have more than one account(Which is not allowed) and you registered the games on the other one.
 
Sep 29, 2014
3
0
I went back and it appears I made an account with an email I no longer use. I tried logging in to that account but it stated that I merged the accounts at some point. If that is true then why is there still nothing within "My Games?"
 

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.250
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
The merge it talks about is not between that forum account and this one. It is between that forum account and a Paradox account.

Please log a ticket at paradox.zendesk.com with all relevant details, and we'll get you sorted out.
 
Status
Not open for further replies.