please help me darkiest hour cd key not working

[unmerged(476398)]

hi i have a problem with registering my darkest hour game, every time I enter my cd key it just refreshes the page, the game is from steam account. pls any help with this would be greatly appreciated

 

[AndrewT]

This sticky thread tells you how to contact Paradox Support, who can help with that
http://forum.paradoxplaza.com/forum/showthread.php?547980-Game-Registration-Key-FAQ-Look-here.

Meanwhile you haven't completed your forum registration here - see that title under your name? Respond to the confirmation email and you'll be good.

 

[unmerged(476398)]

i have responded to my confirmation email and sill says im restricted under my name

 

[AndrewT]

I've never seen that fail. Did you actually act on what it says, or just did an email reply?

 

[Castellon]

I sent you a new one just in case, try that.

 

[unmerged(476398)]

sorry to ask but did you send to my email

 

[unmerged(476398)]

i know i sound really stupid but ive been giving you guys the wrong email see i wrote .com when it should be .ca

so my correct email is [redacted]

 

[Castellon]

Looks like you have more than one account, and you have games registered on the other account.
I sent you a Password reminder fr that account, and I will need to ban this one, as having more than one violates our terms of service.

 

[unmerged(502674)]

thank you so much for your help guys i completely forgot about that account