I haven't been able to get the game to run, have deleted and re-installed once, directx and c++ appear up-to-date, and just updated the video drivers. The game appears to crash as soon as it gets a mouse click on the loading screens.
The game did successfully load once, but generally crashes immediately on startup. Occasionally it will get to the loading screen, but it frequently crashes to desktop immediately on launch. I've already done a fresh install once, trying that again.
How to obtain a DxDiag log:
* Open your Start menu
* Type "dxdiag" in the search field (without quotes)
* Click on the dxdiag program
* A window called "DirectX Diagnostic Tool" should pop up now
* Wait until the green bar at the bottom-left has disappeared
* At the bottom right-hand side, click on "Save all information"
* Save it to a place where you can find it easily, for example your desktop
- Copy the results into your post surrounded by code tags
[noparse][code][/noparse]paste log here[noparse]