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christal

Recruit
3 Badges
Jul 31, 2016
1
0
  • Crusader Kings II
  • Cities: Skylines
  • Pillars of Eternity
I had wanted to play Crusader Kings 2 after checking out the demo here on steam, so I pushed the buy whole game button on the games main menu. It took me to paradox's main site where the game was only $9.99 for the next 20 hours or so. So I made my account filled up my basket with the game and few of the add ons and then put in my payment info and it said something wasnt working and the transaction didnt finish. So I try again in about a half an hour and then it says it cant accept my payment but the transaction goes through and doesnt let me download. A couple minutes later the money returns to my bank account. I try to go to support but there doesnt seem to be a thread or service for this kind of support. I dont know why its being so weird I just wanted to get in on their sale and pay $39.99 for an older game thats fun but kinda buggy. Any Ideas on how to deal with them?
 

AndrewT

The Full Monty Python
Moderator
116 Badges
Jun 29, 2001
85.250
3.594
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Stellaris: Necroids
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
You'll see lots of other people ere in the same situation. Sorry about that!

We are being targeted by fraudsters at the moment, so have had to tighten up our Webshop security. Unfortunately that sometimes catches genuine customers such as yourself.

Sorry for the inconvenience!