Paradox' merch store doesn't seem to work properly

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TinyWiking

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TinyWiking

Team Lead - Customer Support
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87 Badges
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No idea how their support works tbh, I'm not involved in anything besides the Paradox support. I don't even have a contact email for us and I'm a tad unsure of who does :p.

As for the order Gigau, they aren't due to be released until July 24th so you may be waiting for a little while for them to arrive ;).
 

TinyWiking

Team Lead - Customer Support
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  • Haemimont Games Staff
  • Stellaris: Apocalypse
  • Surviving Mars: Digital Deluxe Edition
  • BATTLETECH - Digital Deluxe Edition
  • Cities: Skylines - Parklife Pre-Order
  • Cities: Skylines - Parklife
  • Hearts of Iron IV: Expansion Pass
  • BATTLETECH: Flashpoint
  • Imperator: Rome Deluxe Edition
  • Steel Division: Normandy 44 Deluxe Edition
  • Prison Architect
  • Surviving Mars: First Colony Edition
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  • Europa Universalis III Complete
  • Europa Universalis III Complete
  • Warlock: Master of the Arcane
  • 200k Club
  • Europa Universalis III: Collection
  • Magicka: Wizard Wars Founder Wizard
  • Victoria 2 A House Divided Beta
  • Crusader Kings II: Way of Life
  • Humble Paradox Bundle
  • Magicka 2
  • Steel Division: Normand 44 Sign-up
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Stellaris: Galaxy Edition
  • Hearts of Iron IV Sign-up
  • Stellaris Sign-up
  • IPO Investor
  • Eugen Systems Staff
  • Steel Division: Normandy 44
  • Europa Universalis IV
  • PDXCON 2017 Gold Ticket holder
Tbh I'm not sure why you are experiencing issues but I can tell you that, looking at the statistics, you seem to be the only one ;). There has been no other reports about the issue and if it was widespread, we'd know. The things that comes to mind is:

- Using a VPN
- Old cache/cookies in your browser
- Outdated/incompatible browser plugins

Try it in incognito mode, sounds odd but could actually work.