Paradox crash reporter

[SoRa_08]

Hi,

First, i want to apologize for my english. I have some issue when i launch Europa Universalis IV. I can listen to the music in the background but i receive immediately a "paradox crash reporter" when i want to launch the game. The screen becomes black with the music but i receive then an crash reporter. I have tried a clean reinstall, to start with the window option, reinstall steam, but its always the same problem. I think it's not a problem that involve steam because I can launch other games without any issues. I have send a screen from the dxdiag.txt.

Thans a lot for the help

Kind regards

 

[AndrewT]

In the game launcher please set Display mode to Borderless.

IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center

www.microsoft.com

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Download Center

www.microsoft.com

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

www.microsoft.com

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

www.microsoft.com

(run dxsetup.exe after extracting from this download)

Add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF IT USED TO WORK:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.

IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox/EU4/logs/ folder, attach system.log , error.log .

 

[SoRa_08]

Thans you. It's working. But the link that you send here for DirectX-User End-User Runtimes (june 2010) is offline. I have to search on Google to download it and it's fixed the problem. I can play without problem, thanks a lot !

 

[kosa80s]

Hi, I play Hessen. Always when about 1505-1515 year and May month my game is shutting down and there is crash reporter.