Not able to play this game i bought

[unmerged(584539)]

Hello Forums. I recently bought Lost Empire: Immortals on gamestop app store and every time i try to play it i get crash message as soon as it tries to come up :

System.NullReferenceException: Object reference not set to an instance of an object.
at g1.b(ResourceGroup A_0, String A_1)
at io..ctor()
at l7.f()
at Pollux.MDXEngine.GameStateManager.NewState(GameState state)
at hw.a(GameTime A_0)
at Pollux.MDXEngine.GameStateManager.Update(GameTime gameTime)
at Pollux.MDXEngine.Framework.OnUpdateFrame()
at Pollux.MDXEngine.Framework.Application_Idle(Object sender, EventArgs e)
at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run()
at Pollux.MDXEngine.Framework.Run()
at iu.Main(String[] args)

I put in a trouble ticket no response so far. I know very little of computers and am asking your help in this problem. So far I got 0 play time in this game that I was looking forward to playing.

Help me Forum Posters. Your my only hope.

 

[AndrewT]

This forum is not for support, just general chat. Please register your new game here, then post this in the Tech Support forum of that game. Thank you.