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Castellon

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Also make sure you have all the latest dirvers, Video, Audio, Operating system updates ...
 

Castellon

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But if you reboot, do you not also have to restart the game??
Or are you saying that this problem only occurs once you have exited the game then try and start it again.
 

Castellon

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Here is what you should try. Rename your AVI folder to AVI_OLD
There is a good chance that will solve your problem.
Also what operating system are you using? I know there is an update for XP that may also address this issue.

If this does not work I also need to know what Resolution you are running the game in and what resolution you are running your desk top in.
 

Castellon

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"This update addresses the Game Stops Responding (Hangs) or Quits Unexpectedly When Introductory Video Clip Is Played issue in Windows XP".
The update is called 327979 under the Recommended Update list.

But you should DL all the updates.