New forums - navigation painful & new message lost on login loop

  • Crusader Kings III Available Now!

    The realm rejoices as Paradox Interactive announces the launch of Crusader Kings III, the latest entry in the publisher’s grand strategy role-playing game franchise. Advisors may now jockey for positions of influence and adversaries should save their schemes for another day, because on this day Crusader Kings III can be purchased on Steam, the Paradox Store, and other major online retailers.


    Real Strategy Requires Cunning

yyrkroon

First Lieutenant
99 Badges
Sep 11, 2010
252
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Love paradox - don't love the new forums.

My professional background is in software development, largely webdev for the last couple decades.

I think the navigation needs an overhaul. discoverability - if you somehow randomly arrive here - for new content is better, but my hunch is that most visitors to the forums are coming here with a game or issue already in mind. For that, navigation is subpar.

I ran a little test with my wife and two daughters, who are both genZ digital natives, and none of the three found the new navigation system intuitive for taskssuch as, "find the main EUIV forum"

Just my two cents.


Second issue - if a user starts a message without signing in (can we fix the single signon between paradox plaza and the forums pls), they are not prompted to sign in until they try to save the post, at which point, the message is lost and needs to be retyped.

Pain in the Austria.


Love you guys, though.
 
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alekseevic

Captain
28 Badges
Aug 25, 2009
338
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  • Arsenal of Democracy
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  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: Charlemagne
  • Crusader Kings II
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  • Crusader Kings II: Sword of Islam
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  • Europa Universalis III Complete
I'm not a professional but, yes, I agree that the new forums are painful.

I can't find a "jump to the first unread" button directly from a board. I'm currently opening the thread and click on the "jump to new" button. Two clicks instead of one. And if such button exists, it isn't clearly visible/recogniziable.

This is my very first time in my whole life that I have to search in a forum tech support board...