• Crusader Kings III Available Now!

    The realm rejoices as Paradox Interactive announces the launch of Crusader Kings III, the latest entry in the publisher’s grand strategy role-playing game franchise. Advisors may now jockey for positions of influence and adversaries should save their schemes for another day, because on this day Crusader Kings III can be purchased on Steam, the Paradox Store, and other major online retailers.


    Real Strategy Requires Cunning

Shakril

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My DVD Rom drive doesnt not recognize the game. It only shows that there is a cd rom in it, with 0 free space and 0 used space.
 

Shakril

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I checked it on a second PC. Today i was again at the store and changed the cd. There i tested it on two pcs, on pc was not able to recognize the second one was. Back at home, the old problem that on both PCs the cd cannot be read. It only recognizes, that there is a cd but not what it is on it.

my DVD Drive is a: HL-DT-ST DVD-RAM GH22NS30 from LG

I bought it in Austria/Vienna - the shop is called saturn
 
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Shakril

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Yes, i tried different CDs and DVDs, it works fine without problems. The only thing i can think off is, that the game has a special format which cannot be read by my Driver. But honestly i have no idea, why it is not compatible. It is the first time, that i ever have a problem with my Driver.
 

bwiser

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I had the same problem. Fortunately I had another computer which recognized the CD. I then copied the CD to a USB stick and then installed on the computer which does not recognize the CD. It is a bit of a workaround but it works.
 

Shakril

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In my case this didnt work, do you have a clue why it happend that way? Which Operating system did you have: XP, Win 7?
 

bwiser

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I tried on XP and a optiarc DVD drive that didnt work. It worked on Vista on my other Notebook which is a Macbook pro.
 

GShock

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DVD might be defective, still I would try upgrading the firmware and drivers of the dvd-reader/burner. That generally helps.
 

Gaute65

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Yes, i tried different CDs and DVDs, it works fine without problems. The only thing i can think off is, that the game has a special format which cannot be read by my Driver. But honestly i have no idea, why it is not compatible. It is the first time, that i ever have a problem with my Driver.

Please contact the paradox.zendesk: support@paradox.zendesk.com

Esplain your problem. if they can't solve it, and you still have the recipt, they will find a way so you can play the game.
 

unmerged(331151)

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I bought my physical copy of the game yesterday at local store and had the same problem. With my DVD no disc was recognized. After installing another drive in my PC this drive tolds: "drive unformatted or in unsupported format". Beeing this the first time a disk was not working at all on my PC, I went back to the store, where the clerk put the disk in three new notebooks, and all were working. He advised me to use other PC and drives. After going to my university and trying some PC's, all DIDN'T work too. Finally when using a brandnew PC the disk was finally readyble and I copied the content to a USB stick.
Very annoying.
 

unmerged(576844)

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I have the same Problem here with a Pc-cd-rom copy bought at amazon.de
The cd is regognized by it shows 0 Objects so that i cant intall the game.
Tried the workaround to copy the files via another PC but didnt work out for me. :(
Is there a link i could download the Installation-Files or an Iso or something?
@Gaute65: Is the posted zendesk-email-address still valid?

Edit 28.10.2012:
I contacted the helpdesk and the sent me a digital Version of the Game via an online Vendor.
That worked fine :)
Thats what a call a superb support. :)
cya
 
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