Music audio stutter

[crukin]

After upgrading my computer CK2 now runs very fast, but i get some really annoying music stuttering when i play at full speed. The music skips and is broken up. It's almost like the music can't keep up with how fast the game is moving. It's completely fine when i'm paused. Hope you manage to fix this somehow.

 

[AndrewT]

Please post a dxdiag.txt (you can delete everything after the end of the "Sound devices" section for brevity) and your Documents/CK2/settings.txt. From your Documents/Paradox/CK2/logs/ directory, post system.log . What version # and checksum do you see a/ in the launcher and b/ in the main game menu?

 

[crukin]

Hi, i see some other people had this problem in the bugforum. Note that i don't know which patch this started in, because i haven't played in some time because of the bugs.

My checksum is MMUR ingame and in the launcher.

Settings:

Spoiler

gui=
{
language=l_english
has_set_language=yes
}
graphics=
{
size=
{
x=1920
y=1080
}

refreshRate=0
fullScreen=no
borderless=yes
shadows=no
shadowSize=2048
multi_sampling=0
anisotropic_filtering=0
gamma=50.000000
}
sound_fx_volume=100.000000
music_volume=100.000000
scroll_speed=50.000000
camera_rotation_speed=50.000000
zoom_speed=50.000000
mouse_speed=50.000000
master_volume=100.000000
ambient_volume=50.000000
mapRenderingOptions=
{
draw_terrain=yes
draw_water=yes
draw_borders=yes
draw_trees=yes
draw_rivers=yes
draw_postfx=yes
draw_sky=yes
draw_bloom=no
draw_tooltips=yes
draw_hires_terrain=no
draw_citysprawl=yes
}
camera_speed=50.000000
camera_tilt=100.000000
centered_zoom_in=yes
lastplayer=""
lasthost=""
serveradress="diplomacy.valkyrienet.com"
autosave="YEARLY"
difficulty="NORMAL"
outliner=
{
1 2 3 4 5 6 7 9 }
outliner_open=no
windowmovetime=0.200000
disable_wikipedia_links=no
nudge_allowed=no
dont_track_data=yes
has_made_data_tracking_choice=yes
has_disabled_welcome_screen=yes
hints=yes
ironman=no
mp_max_day_lead=7
compress_autosaves=no
autosaves_to_keep=0
low_res_textures=no
force_pow2_textures=no
last_used_id=""

system.log:

Spoiler

[systemsettings.cpp:202]: System memory: 0MB
[systemsettings.cpp:209]: Number of processors: 12
[systemsettings.cpp:220]: CPU type: x86
[systemsettings.cpp:252]: OS: Unknown Service Pack 1 Build: 7601
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters:
[gfx_settings.cpp:55]: 0: AMD Radeon R9 200 Series
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 2 samples supported.
[gfx_settings.cpp:80]: 4 samples supported.
[gfx_settings.cpp:80]: 8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon R9 200 Series
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1333
[gfx_settings.cpp:162]:


Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-24F0-11CF-E772-7A10BEC2C535}
VendorId: 4098
DeviceId: 26544
SubSysId: 812651618
Revision: 0
DriverVersion.HighPart: 524305
DriverVersion.LowPart: 656693


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 3817MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[gfx_settings.cpp:22]: Loading settings for adapter 0, fullscreen=0, multisample=15
[gfx_settings.cpp:50]: Graphic Adapters:
[gfx_settings.cpp:55]: 0: AMD Radeon R9 200 Series
[gfx_settings.cpp:69]: Using Adapter [0] to check for multi-sampling support:
[gfx_settings.cpp:80]: 2 samples supported.
[gfx_settings.cpp:80]: 4 samples supported.
[gfx_settings.cpp:80]: 8 samples supported.
[gfx_settings.cpp:95]: Using Adapter [0]:
[gfx_settings.cpp:101]: Succeeded to create a device [D3DCREATE_HARDWARE_VERTEXPROCESSING].
[gfx_settings.cpp:145]: Graphics device: AMD Radeon R9 200 Series
[gfx_settings.cpp:146]: Graphics driver: aticfx32.dll
[gfx_settings.cpp:147]: Driver version: 1333
[gfx_settings.cpp:162]:


Dumping all gfx info:
DeviceIdentifier: {D7B71EE2-24F0-11CF-E772-7A10BEC2C535}
VendorId: 4098
DeviceId: 26544
SubSysId: 812651618
Revision: 0
DriverVersion.HighPart: 524305
DriverVersion.LowPart: 656693


[gfx_settings.cpp:182]: Instancing supported.
[gfx_settings.cpp:197]: Video memory amount: 3817MB
[gfx_settings.cpp:198]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:199]: MaxVertexBlendMatrices: 4
[gfx_settings.cpp:200]: MaxVertexBlendMatrixIndex: 8
[gfx_settings.cpp:201]: MaxSimultaneousTextures: 8
[gfx_settings.cpp:202]: MaxTextureBlendStages: 8
[gfx_settings.cpp:203]: Support for Anisotropic filtering found.
[gfx_settings.cpp:206]: Max Anisotropic filtering: 16
[gfx_settings.cpp:207]: Anisotropic filtering set to: 0
[gfx_settings.cpp:211]: Vertex Shader version: 3.0
[gfx_settings.cpp:216]: Pixel Shader version: 3.0
[graphicssettings.cpp:444]: Not using multisampling.
[graphics.cpp:172]: Creating device with: HARDWARE_VERTEXPROCESSING
Fullscreen=no
Resolution=1000x600
[graphicssettings.cpp:409]: Usable res: 1024 768 60
[graphicssettings.cpp:409]: Usable res: 1024 768 75
[graphicssettings.cpp:409]: Usable res: 1024 768 100
[graphicssettings.cpp:409]: Usable res: 1024 768 120
[graphicssettings.cpp:409]: Usable res: 1024 768 144
[graphicssettings.cpp:409]: Usable res: 1280 720 60
[graphicssettings.cpp:409]: Usable res: 1280 720 59
[graphicssettings.cpp:409]: Usable res: 1280 720 75
[graphicssettings.cpp:409]: Usable res: 1280 720 100
[graphicssettings.cpp:409]: Usable res: 1280 720 120
[graphicssettings.cpp:409]: Usable res: 1280 720 144
[graphicssettings.cpp:409]: Usable res: 1280 768 60
[graphicssettings.cpp:409]: Usable res: 1280 768 75
[graphicssettings.cpp:409]: Usable res: 1280 768 100
[graphicssettings.cpp:409]: Usable res: 1280 768 120
[graphicssettings.cpp:409]: Usable res: 1280 768 144
[graphicssettings.cpp:409]: Usable res: 1280 800 60
[graphicssettings.cpp:409]: Usable res: 1280 800 75
[graphicssettings.cpp:409]: Usable res: 1280 800 100
[graphicssettings.cpp:409]: Usable res: 1280 800 120
[graphicssettings.cpp:409]: Usable res: 1280 800 144
[graphicssettings.cpp:409]: Usable res: 1280 960 60
[graphicssettings.cpp:409]: Usable res: 1280 960 75
[graphicssettings.cpp:409]: Usable res: 1280 960 100
[graphicssettings.cpp:409]: Usable res: 1280 960 120
[graphicssettings.cpp:409]: Usable res: 1280 960 144
[graphicssettings.cpp:409]: Usable res: 1280 1024 60
[graphicssettings.cpp:409]: Usable res: 1280 1024 75
[graphicssettings.cpp:409]: Usable res: 1280 1024 100
[graphicssettings.cpp:409]: Usable res: 1280 1024 120
[graphicssettings.cpp:409]: Usable res: 1280 1024 144
[graphicssettings.cpp:409]: Usable res: 1360 768 60
[graphicssettings.cpp:409]: Usable res: 1360 768 100
[graphicssettings.cpp:409]: Usable res: 1360 768 120
[graphicssettings.cpp:409]: Usable res: 1360 768 144
[graphicssettings.cpp:409]: Usable res: 1360 1024 60
[graphicssettings.cpp:409]: Usable res: 1360 1024 100
[graphicssettings.cpp:409]: Usable res: 1360 1024 120
[graphicssettings.cpp:409]: Usable res: 1360 1024 144
[graphicssettings.cpp:409]: Usable res: 1366 768 60
[graphicssettings.cpp:409]: Usable res: 1366 768 100
[graphicssettings.cpp:409]: Usable res: 1366 768 120
[graphicssettings.cpp:409]: Usable res: 1366 768 144
[graphicssettings.cpp:409]: Usable res: 1440 900 60
[graphicssettings.cpp:409]: Usable res: 1440 900 100
[graphicssettings.cpp:409]: Usable res: 1440 900 120
[graphicssettings.cpp:409]: Usable res: 1440 900 144
[graphicssettings.cpp:409]: Usable res: 1600 900 60
[graphicssettings.cpp:409]: Usable res: 1600 900 100
[graphicssettings.cpp:409]: Usable res: 1600 900 120
[graphicssettings.cpp:409]: Usable res: 1600 900 144
[graphicssettings.cpp:409]: Usable res: 1680 1050 60
[graphicssettings.cpp:409]: Usable res: 1680 1050 100
[graphicssettings.cpp:409]: Usable res: 1680 1050 120
[graphicssettings.cpp:409]: Usable res: 1680 1050 144
[graphicssettings.cpp:409]: Usable res: 1920 1080 60
[graphicssettings.cpp:409]: Usable res: 1920 1080 59
[graphicssettings.cpp:409]: Usable res: 1920 1080 100
[graphicssettings.cpp:409]: Usable res: 1920 1080 120
[graphicssettings.cpp:409]: Usable res: 1920 1080 144
[graphicssettings.cpp:409]: Usable res: 1920 1080 29
[graphicssettings.cpp:409]: Usable res: 1920 1080 30
[graphics.cpp:213]: Done creating device.

dxdiag

Spoiler

------------------
System Information
------------------
Time of this report: 1/16/2015, 15:31:26
Machine name: PC-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.141211-1742)
Language: Norwegian (Bokmål) (Regional Setting: Norwegian (Bokmål))
System Manufacturer: ASUS
System Model: All Series
BIOS: BIOS Date: 10/06/14 17:07:18 Ver: 05.06.05
Processor: Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz (12 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16254MB RAM
Page File: 2843MB used, 29662MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon R9 200 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67B0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_67B0&SUBSYS_30701462&REV_00
Display Memory: 3817 MB
Dedicated Memory: 4073 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
Monitor Name: BenQ XL2420Z (Digital)
Monitor Model: BenQ XL2420Z
Monitor Id: BNQ7F2D
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1333 (English)
Driver Version: 14.501.1003.0
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 11/21/2014 03:44:20, 1348928 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-24F0-11CF-E772-7A10BEC2C535}
Vendor ID: 0x1002
Device ID: 0x67B0
SubSys ID: 0x30701462
Revision ID: 0x0000
Driver Strong Name: oem8.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Hawaii:14.501.1003.0ci\ven_1002&dev_67b0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{A491560E-FFE4-4202-9B1D-2DCD004EB9E3}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0900&SUBSYS_1043864B&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/21/2010 04:23:47, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Thanks for the help!

 

[AndrewT]

That sound driver is really old, but being MS I don't think there's any updates for it.

If you turn sound off and play music in the background, say WMP, does the same happen?

Do you get this in EU4 also?

 

[crukin]

The sound/speakers is the one thing i didn't bother to upgrade and it worked fine on CK2 with the old machine.

It doesn't happen if i play it in VLC, or in EU4 or any other paradox game.

I see plenty of other is having this problem now, so i hope you are investigating if one of your patches did this.

Edit: I rolled back to 2.2.1 trough steam and it doesn't happen. It's clear that you have done something between that and this patch. Probably this latest one.

 

[AndrewT]

OK, I've been back several pages here and I can find these reports:

crukin - CK2, only, started in 2.3, only happens in-game
Driver Name: HdAudio.sys

Gantolandon - 2.3, probably CK2 only, intermittent, only happens in-game
Driver Name: stwrt64.sys

dyrk - started in 2.3.2 (2.3 was OK), only happens in-game
No Driver given

AnthonyD98 - 2.3, CK2 and EU4, intermittent, happens when external music is played too, disappeared when changed to a different audio output channel
Driver Name: vrtaucbl.sys

IlliniPete - 2.2.x, CK2 only, only happens in-game
Driver Name: RTKVHD64.sys

joeyd - 2.3, CK2 and EU4
No Driver given

rdbraptor - 2.3, no further details
No Driver given

I don't see any posts about this in Bug Reports after about August last year.

Of those 7 cases, one (AnthonyD98) is virtually certainly a hardware/driver fault. One (rdbraptor) is too vague to say anything. Of the remaining five 2 happen in EU4 and CK2 and the other three CK2 only. One is intermittent and the other 4 aren't. Three started in 2.3, one in 2.3.2 and one in 2.2.x. Every known sound driver involved is different.

So while it's not impossible you are right and this is a new bug in 2.3-ish, it's very inconsistent in when it started and what games it affects. It clearly is not a particular sound driver and therefore not particular sound hardware.

You mention it was OK on your old machine. Under what patch level was that? Do you have access to it still (or any other machine) to try 2.3.2?

 

[crukin]

It only happens at max speed so my laptop will be too slow to compare to. I think the last patch i played on was the one for Rajas of India. I tried using my headphones to see if it was the speakers, and it doesn't happen on the headphones. I don't understand why this is the only game this happens on or why it doesn't happen in previous patches, but the problem is on my end it it seems. Maybe a sign to find some new speakers. Thanks for helping out again.