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Ruanek

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Yes, Kerberos has been working on fixing bugs and stuff over the weekend. However, if I were them and I wanted to release a patch today I'd fix as many more bugs as I can before releasing it. It's not even 11:00 AM in their timezone, anyway. Just be patient. I'm sure the patch will come in a few hours.
 

Acularius

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Shhh, don't tell the Albertans that. :D (Or any of the other provinces)
We do have a fair bit of the population though (Last time I checked). That's all I can really say about it. I much prefer B.C.
 

unmerged(201913)

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unmerged(400937)

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Refunds are expected to take a while, it's written into the law regarding them.

however, it will help if you email the right people, which I believe is contact@kerberos-productions.com . Please calm down, the longer the patch takes the more they can fix.
 

Tairneanach

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Refunds are expected to take a while, it's written into the law regarding them.

however, it will help if you email the right people, which I believe is contact@kerberos-productions.com . Please calm down, the longer the patch takes the more they can fix.

The longer it takes, the less can go wrong. But then again, I'm a glass-half-empty kinda guy. ;)

Anyway, on their Twitter account, Kerberos just said they'd tweet when the patch was ready:
http://twitter.com/#!/solforce
 

unmerged(402301)

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I suspect that part of the reason you are getting trolled/flamed if you suspect you are under said influence of these events may in fact be associated with the fact that we understand that you are upset, unfortunately, refunds are not instant, the patch takes time to load, and you've been like this with condescending post and strong negative words that upset others (or at least bother them) for close to half a week now when your questions have been answered and all they ask is a little patience in response to it.

Furthermore, I've seen nowhere that Monday was the day that refunds would be handed out, I do recall that they will be handle by a case by case basis which will take time. As for the patch thing, Monday is 24 hours long.

Either way, this forum is a helluva lot more civil than Riot Forums with patch and character releases. Now those days are hilarious... especially on Dominion release.

dammit I have to break my own not coming back rule, but Im calming down (I can do that you see, as S(lots of numbers) noticed the other day.
"close to half a week"
Ive been on this forum MAYBE a day.
Just so you know, so yeah exaggeration isnt helping
 

The Apprentice

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Refunds are expected to take a while, it's written into the law regarding them.

Really? I suppose part of the issue is the differing legal systems at play. In the US, if someone told me 14 days for a refund based on a defective product, I'd call horse-puckey. What legal system are you referring to?

I can think of several-
Canadian-
EU (is it a unified framework there?)-
UK-
US-
 

Acularius

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Nope you're right, should've put, "better part of 2 days", which would have been more succinct and closer to the point.
Thanks for clarifying.
 

Zaku

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dammit I have to break my own not coming back rule, but Im calming down (I can do that you see, as S(lots of numbers) noticed the other day.
"close to half a week"
Ive been on this forum MAYBE a day.
Just so you know, so yeah exaggeration isnt helping

I didn't want to do this but...

Jesus you are hard like a brick.
That's the whole point, you are here for like one day and yet you managed to piss off half of the fanbase here. Congratulations, you have real talent for it.
 

unmerged(402301)

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They are pacific. Really now...

dang youre a fast poster o_O
I fixed that error - you could update your post too

Or get a refund. But please, just don't sit there and pin your hopes and dreams on "delivery dates." You'll just wind up disappointed and/or rabid.

apparently asking for a refund is the same way, as theyre more likely to get the client stable than we are to hear about a refund.... ooooooo sneaky

I didn't want to do this but...

Jesus you are hard like a brick.
That's the whole point, you are here for like one day and yet you managed to piss off half of the fanbase here. Congratulations, you have real talent for it.

wel;l that says something about that half of the fan base being what was it you said... "touchy"? Was that it?
 
Oct 30, 2011
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dang youre a fast poster o_O
I fixed that error - you could update your post too



apparently asking for a refund is the same way, as theyre more likely to get the client stable than we are to hear about a refund.... ooooooo sneaky



wel;l that says something about that half of the fan base being what was it you said... "touchy"? Was that it?

I'm posting everywhere and disagreeing with EVERYTHING and I still HAVEN'T pissed off the fan base yet, though granted I probably can if I really want to.
 

Acularius

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apparently asking for a refund is the same way, as theyre more likely to get the client stable than we are to hear about a refund.... ooooooo sneaky

wel;l that says something about that half of the fan base being what was it you said... "touchy"? Was that it?

This is largely your problem right here, XD.
I don't think you've written a post yet that does not yet have some sort of venom in it. So when you see these people trolling or flaming you, it should be largely understandable. (TThat and it is fanboyism to some sort of degree you are dealing with, so stoking the embers doesn't help)
If this was a bar, it would be simpler, you'd either get in a fight with everyone or get kicked out by the bouncer. :p
 
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Hey all, my first post here.

I have to say that I don't understand all of the anger towards people who are upset over this. I mean, I am disappointed as well but I have not bought the game yet. I decided to wait but if I had bought it, I too would be seeking a refund. In all fairness, I don't think a refund would be processed the same day. Which would be today seeing how this is the first business date past Friday. Either way, I'm hoping for the best and waiting for hte game to be corrected and then I'll get it.

I do think that some of you diehards should stop trolling those upset. They have a valid reason to be angry. They should not have released the game knowing it was done. That was a horrible management decision. That really shows they have little respect and integrity.
 

unmerged(400937)

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in the UK, you have to give them "reasonable time" to effect repairs in any case, but someone mentioned on one of these forums that the US have a 28 day period for the company to sort out a refund.
 

unmerged(402301)

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This is largely your problem right here, XD.
I don't think you've written a post yet that does not yet have some sort of venom in it. So when you see these people trolling or flaming you, it should be largely understandable.
If this was a bar, it would be simpler, you'd either get in a fight with everyone or get kicked out by the bouncer. :p

yeah well; when Im replying to a guy thats doing nothing but trolling me in this thread you have to expect venom... Talking back to the guy thats been trolling me this whole thread, please dont paint ME as the sole bad guy here please.

plus I was posting in threads TRYING to play the game. Once I got to a point where I couldnt anymore (and in fact since I havent been able to start a game because the game CTDs every time I hit confirm) I stopped and started looking into a refund.

As for getting kicked out by the bouncer, Im not certain Ive violated enough rules TO get banned yet but once I have, Ill leave. Ive so far learned that just cause theres no filter doesnt mean you can swear.
 
Oct 30, 2011
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yeah well; when Im replying to a guy thats doing nothing but trolling me in this thread you have to expect venom... Talking back to the guy thats been trolling me this whole thread, please dont paint ME as the sole bad guy here please.

plus I was posting in threads TRYING to play the game. Once I got to a point where I couldnt anymore (and in fact since I havent been able to start a game because the game CTDs every time I hit confirm) I stopped and started looking into a refund.

You should just both calm down, sit down with a quality cigar and some nice ice or dessert wine, and some fine cheeses or a nice dessert to go with it.

Calm down.