Merge or Switch accounts

[CSA]

Hello Paradox. I could use a little help. It seems over the course of me playing Paradox games and spending time on the Forum I somehow ended up with two accounts.

I am really not sure how that happened or why. My problem is that I really want to log in under my "newer account" which is quite old. This account is even older.

With the new forum it won't let me access by password, only by email. I am not sure why my newer acount isn't shown.

First, how can I access my newer account? I will be happy to provide the proper authority with any info needed on this account to prove it is mine.

Second, and of lesser importance, can the two accounts be merged under my newer name?

Thanks in advance.

 

[pevergreen]

Hello Paradox. I could use a little help. It seems over the course of me playing Paradox games and spending time on the Forum I somehow ended up with two accounts.

I am really not sure how that happened or why. My problem is that I really want to log in under my "newer account" which is quite old. This account is even older.

With the new forum it won't let me access by password, only by email. I am not sure why my newer acount isn't shown.

First, how can I access my newer account? I will be happy to provide the proper authority with any info needed on this account to prove it is mine.

Second, and of lesser importance, can the two accounts be merged under my newer name?

Thanks in advance.

Log a ticket with the zendesk, including the two account names and any proof of ownership (email addresses/CD keys you may have registered on the account etc) and they should be able to assist

https://paradox.zendesk.com/hc

 

[CSA]

Log a ticket with the zendesk, including the two account names and any proof of ownership (email addresses/CD keys you may have registered on the account etc) and they should be able to assist

https://paradox.zendesk.com/hc

Thanks Pevergreen!