Launching the game failed

[Nyearsbronze]

Even though I downloaded all Microsoft modules posted on one of the sticky threads and updated my NVIDIA, I still cannot play the game. I get the message as in the attached picture. May I ask what I can try more to fix the problem? I really want to play this game...

 

[AndrewT]

In the game launcher please set Display mode to Borderless. THEN go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages.

support.microsoft.com

And run the x86 and x64 installers there.

IF that doesn't help, Has the game ever run OK on this computer? Or never?

IF NEVER:
Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update from Official Microsoft Download Center

www.microsoft.com

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

www.microsoft.com

Download DirectX End-User Runtimes (June 2010) from Official Microsoft Download Center

www.microsoft.com

(run dxsetup.exe after extracting this download to its own folder anywhere on your computer)

Add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF IT USED TO WORK:
Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-EU4
- manually delete both the Steam/SteamApps/common/EU4 AND Documents/Paradox Interactive/EU4 folders
- re-install game in Steam, run a Steam Verify when done.
- add EU4.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam EU4 or Documents EU4 locations, before installing again.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.

IF that doesn't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/EU4/logs/ folder, attach here system.log , error.log , exceptions.log

 

[Nyearsbronze]

I downloaded all of them, but I still cannot play the game. I will attach the files.

 

[AndrewT]

I downloaded all of them, but I still cannot play the game.

Just downloading them does nothing, you need to actually run what you downloaded so the modules get installed. Did you do that?


Plus you are getting lots of crashes in nVidia software there, so do a clean reinstall:

- uninstall the nVidia driver and all other nVidia software
- reboot
- install the latest by fresh download https://www.nvidia.com/Download/index.aspx?lang=en-us
- reboot again


If that doesn't help, attach here new copies of those files. Then run eu4.exe directly from File Explorer, what happens?

 

[Nyearsbronze]

I ran the files when I downloaded them. I deleted NVIDIA drivers and redownload the latest version, but the game still does not work. When I directly run eu4.exe from the File Explorer, nothing happens. Even when I run the file as administrator, the result is the same. I will attach the new copies of the files.

 

[AndrewT]

You are now getting crashes in a different nVidia module. Did you uninstall ALL nVidia software and reboot, before installing the driver again?

Also we see Windows update errors in there. Run the Update utility, apply everything it finds to fix, and eboot again.

Good luck!