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drunkinapple

Recruit
Jul 15, 2021
4
0
I haven't played the game since March. Every time I try loading the game up today it says "launch the game failed".

Every time I attempt to login i get that message with red triangle.

I deleted the game twice and reinstalled - did not work
Tried repair integrity of the game but shows the integrity is intact.


Computer Information:
Manufacturer: Micro-Star International Co., Ltd.
Model: GE66 Raider 10SFS
Form Factor: Laptop
No Touch Input Detected

Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz
CPU Family: 0x6
CPU Model: 0xa5
CPU Stepping: 0x2
CPU Type: 0x0
Speed: 2592 Mhz
12 logical processors
6 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported

Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card:
Driver: NVIDIA GeForce RTX 2070 Super
DirectX Driver Name: nvldumd.dll
Driver Version: 27.21.14.6172
DirectX Driver Version: 27.21.14.6172
Driver Date: 2 23 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 240 Hz
DirectX Card: NVIDIA GeForce RTX 2070 Super
VendorID: 0x10de
DeviceID: 0x1e91
Revision: 0xa1
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 2560 x 1080
Desktop Resolution: 2560 x 1080
Primary Display Size: 27.17" x 11.46" (29.45" diag)
69.0cm x 29.1cm (74.8cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 8191 MB
Supported MSAA Modes: 2x 4x 8x

Sound card:
Audio device: Speakers (Realtek(R) Audio)

Memory:
RAM: 32583 Mb

VR Hardware:
VR Headset: None detected

Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 951758 Mb
Largest Free Hard Disk Block: 589058 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
MAC Address hash: 5dc1be65f22944d0c28b8901dbe04f690343b885

Storage:
Disk serial number hash: 66cd4a51
Number of SSDs: 1
SSD sizes: 1024G
Number of HDDs: 0
HDD sizes: %s1
 
Last edited:
In the game launcher please set Display mode to windowed. THEn go here:
And run the x86 and x64 installers there

IF that doesn't help, Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox Interactive/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.


If those don't help:
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/CK3/pdx_settings.txt .
From your Documents/Paradox Interactive/CK3/logs/ folder, attach here system.log , error.log
 
That Windows error means the folder you are deleting is not empty. If you can't delete the files in a folder something is very wrong here!

One possible workaround to that is renaming the parent folder instead.

What antivirus app do you use? Maybe it is getting in the way here.