** Known Issue - Database error when registering games **

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Rikeus

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So it's not just me...
I noticed my CD key for Crusader Kings 2 starts with "HOI3-****" ect. I thought maybe for some reason I'd been given a code for Hearts of Iron 3 instead of CK2 and that's what was causing the issue.
 

Witch of endor

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When do you think that the problem will be fixed? Oh and I can't get dlc to play on my copy of the Crusader Kings 2 is this a related issue? Thank you for your time and all your hard work and I know that I'm a day late but merry Christmas.
 

KLick2222

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God, maybe i will download a pirate version with mods which make the game much better instead of waiting for repair =) Surely i'm joking, but now I feel myself just if I just
download a pirate version.
 

AndrewT

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Let me tell you why your comment infuriates me point by point.

Yes, I said it angers me, so anyone who don't like reading flames, then skip it.



First of all, it is me and us, who paid for your game and decided to put up with your bullshit DLCs instead of taking the CHEAP AND EASY WAY of acquisition: Pirating, that are being blocked here. It is all those people who stayed honest and loyal to you, the publisher called Paradox Interactive, that are actually suffering. If I hadn't bought it, and illegally downloaded the game, I wouldn't give a shit about this situation, and nor will many people who have been complaining. What you are saying in that sentence is that you are completely disregarding the fact that people complain when something doesn't work WHEN IT'S SUPPOSE TO.

Someone said above, "It's still better than DRM from SIMCITY5," which didn't even allow people to play the game. To me, that and this are all the same DRM bullshit. The only difference is either it applies to the game or the group community. What disgusts me more, though, is the fact that your DRM is being applied to USER CREATED CONTENTS. I am not simply referring to mods; I'm referring to all the posts related to your game that US USERS should have free access to including guides, discussions, ideas, and stories. They are all created by users and it is users who should be deciding the accessibility not your shit server and third party company or DRM in general.

THAT SAID. You quoted,



And yet quoted as well,



Yeah. You aren't doing a fabulous job at keeping the community lively. Aside from the fact that you actually calls people who seem to be proving their utmost loyalty by purchasing and playing your game since, or even before, day one of release as "TEDIOUS BULLIES," your comment suggests that DRM is a way to make a lively community that will last! I dunno how things work with Martians, but down on earth a community is built and kept lively when it is open to EVERYONE! Do you need an example? Bethesda! TA-DA! Bethesda doesn't DRM user created contents by creating forums of their own and then deny access to people unless they provide passcode for DRM! Look how big their community is, look how many loyal customers the company has, look how many copies of their latest games sell each time they come out!



ASIDE FROM THE FACT THAT YOUR DRM IS ACTING LIKE A BORDER GUARDS OF A DYSTOPIAN SOCIETY, IT IS SIMPLY DISTURBING THAT YOU ARE BEING A PROUD AND ARDENT REPRESENTATIVE OF ITS BULLSHITNESS! I AM NOT HAPPY! I AM ANGRY! OTHERS MIGHT NOT BE ANGRY AS I AM, BUT THEY ARE DISPLEASED WITH THIS! THEY ARE NOT HAPPY!

With that, I conclude this flaming.

P.s. Inb4 forum ban and deletion of this post for pissing off Paradox Interactive by actively denouncing their misplaced DRM.
No-one gets banned for honest commentary, as long as it's reasonably polite. No martyrdom for you!

I'll just say that you are addressing Smartcom5 as if he is a Paradox employee ("your game", "your DRM" etc). But he's not, he's just another game player and forum user like you are, and is as free to express his opinion as you are.
 

Elffus

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When do you think that the problem will be fixed? Oh and I can't get dlc to play on my copy of the Crusader Kings 2 is this a related issue? Thank you for your time and all your hard work and I know that I'm a day late but merry Christmas.

I'd like to know this too. On OS X (not sure about Windows), I cannot access the in-game store (its greyed out) to enable DLC. I presume this is because I need to register. Is there any way around this?
 

IcratoX

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When do you think that the problem will be fixed? Oh and I can't get dlc to play on my copy of the Crusader Kings 2 is this a related issue? Thank you for your time and all your hard work and I know that I'm a day late but merry Christmas.

No you should be able to play DLC's without registering the game just fine, this sounds like a different issue. Please log a ticket at: https://paradox.zendesk.com/home for technical help.
 

Hamenaglar

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Hi, I'm having the same issue. I've seen first reports of this error on 19th, almost 10 days ago and it's still not solved? After looking up the page source you can actually see the error:

Database error in vBulletin 4.1.5:

Invalid SQL:

INSERT INTO ck2_users values (
0,0,
_latin1 'string','string',
'string');

MySQL Error : Column count doesn't match value count at row 1


This means there is a mismatch between the number of columns (fields in db table) and the number of values passed into (six). I assume field was deleted from db or wasn't added when a value passing in was.

I do not see how this can be a hosting issue. From what I see, this is exclusively database issue. The thing is, user named modder noticed this error a week ago. A week ago and your DB admin or whoever still hasn't solved this? Who is he?

You guys are getting frustrated customers. Many of those customers may not buy your games in the future because of this. In essence you are losing money, because what seems to be a simple issue is taking unreasonably long time.

Can you please explain to me how is this a hosting issue? Is there a 3rd party hosting and maintaining your database/db servers? For some reason you can't access your db because there is no one in that 3rd party to give you access. Please explain to me, because right now, I'm confused. Please help me understand. Please.
 
Last edited:

Vohveli

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Couldn't you just remove your restrictions from the forums until this issue has been solved?

This is exactly the kind of issue that encourages people to rather pirate than pay for games. Broken anti-piracy measures just hurt your business.
 

Tweevle

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Couldn't you just remove your restrictions from the forums until this issue has been solved?

This. I get that there's a reason why you closed them off, but it's currently preventing legitimate customers from accessing all the features of your games. If it's going to take a long time to fix the database, surely it should be pretty simple to allow access to them for a limited time until then? That'd solve most people's issues with this.
 

Castellon

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Just because it happens on the internet does not make it a conspiracy to personally rip you off. :)

Guys do you really believe that we have just decided not to fix it, come on of course we want to fix it and are trying to.
We play games too, we want the whole experience when we do. We also want that for you. yes we really do! Honest! really , I mean it! Truly!

In that light, if it is not up within 12 hours I will manually rewrite the forum access software to override the permission and allow everyone access, until it is working again.
 

BjornB

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My deepest apologies for these problems and the time it's taken to resolve the issue. Please try again now!
 
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