Musical Tree Surgeon
- Feb 15, 2007
That makes sense, and I apologize for my remarks above, which probably came across as accusatory. I'll bring up another battle, and see what happens.Actually the reason is very simple:
The updates v1.1.06 and v1.1.07 have fixed all the 32bit crashes that we experienced on the 32bit configs we have here. They also fixed memory leaks.
But of course we couldn't possibly test it on all existing hardware configurations (not to mention the different software environment) - that is why we did not claim in a patch note that it was fixed. We ask those who still have this issue to write to support (even if they have already done that once) for several reasons:
1. We'd like to have an idea about how many people are still affected
2. We'd like to check from your DxDiag what configs you have if you are still affected
3. We'd like to check from your DxDiag if we can suggest anything that might help you with this issue