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BoydofZINJ

Corporal
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Jan 25, 2013
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i am no longer with Spectrum (old Time Warner and I do not have access to my email since i no longer pay for it). I have updated my email on kickstarter. How do i get my Battletech info and STEAM sent to my NEW email address ?

Right now all the links from kick starter and Battletech are sending it to the original email address and not the updated one.


(ISSUE HAS BEEN UPDATED AND FIXED! Now waiting for some Mech on mech action that is not MWO.)
 
Last edited:
You could try contacting Harebrained Schemes directly and see if they can help you change your email address (or give you additional direction such as contacting Backerkit directly). I'd try HBS support first though.

http://harebrained-schemes.com/contact/
 
it pulled from the original kickstarter. However, i left a few messages on the kickstarter and i was able to get my backerkit re-sent to my current email address. YAY!

Cool. Glad everything worked out :)
 
Just to be triple-clear — BackerKit does NOT automatically update itself if you change your KS email. We do 1 export at the very beginning, to get data from Kickstarter into BackerKit, but after that the two systems don’t talk to each other.

And yes, contact the HBS customer service and we will get you fixed. ;)
 
Thank you for that confirmation.
Although I think the default response has already become "contact HBS", I mean, it's not like they are already busy doing anything else right now ;)