Just got CK2 launcher crashes on opening

[dagrinch66]

Have been spending about 2 hours reading through threads and nothing has fixed my launcher crash, I just installed the game today, so it has never opened fully. I have no mods installed and have downloaded all the directx and such links from other forum posts to no avail. I have tried clean uninstall and reinstall but have yet to have anything work. Im not super computer savvy but kinda know my way around a computer. I have exhausted every idea I can think of but, still can't get the game to launch.

Im on a windows 10 Laptop and I can run HOI4 on it just fine with no issues, I dont know if that is connected to this but I thought it might be useful information since its a Paradox game that also requires a launcher to start. Any help is appreciated!

 

[AndrewT]

Please edit Documents/paradox/ck2/settings.txt to say:

    fullScreen=no
    borderless=yes

IF that doesn't help, please Install ALL these Microsoft modules:

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86) from Official Microsoft Download Center

www.microsoft.com

Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x64) from Official Microsoft Download Center

www.microsoft.com

Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

This update is the latest in a cumulative series of feature additions and bug fixes for Microsoft Visual C++ 2015 Redistributable.

www.microsoft.com

Download DirectX Redist (June 2010) from Official Microsoft Download Center

The Microsoft DirectX® End-User Runtime installs a number of runtime libraries from the legacy DirectX SDK for some games that use D3DX9, D3DX10, D3DX11, XAudio 2.7, XInput 1.3, XACT, and/or Managed DirectX 1.1. Note that this package does not modify the DirectX Runtime installed on your Windows...

www.microsoft.com

(run dxsetup.exe after extracting from this download)

Add ck2game.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.

Also if you have installed RivaTuner, RadeonPro, or a gaming VPN app called Evolve, or the MSI Gaming App, or Duet, disable it as it clashes with this game.


IF NEITHER OF THOSE HELP:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/CK2/settings.txt
From your Documents/Paradox/CK2/logs/ folder, attach system.log .

 

[dagrinch66]

Alright, I did everything you said with no luck. the folder "Documents/paradox/ck2/settings.txt" does not exist on my PC, even after uninstalling and reinstalling CK2 on Steam. So I was unable to do the code you required and am unable to attach it here. Is there a reason these files would be missing? besides the DirectX files the only files in CK2 document folder are gfx and logs.

attached below are my DXDIAG files:

 

[AndrewT]

The game is crashing in the nVidia driver:

Windows Error Reporting:
+++ WER0 +++:
Fault bucket 1169497870071694113, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: CK2game.exe
P2: 1.0.0.0
P3: 5eb2aca8
P4: nvd3dumx.dll

which is from 2016. Please update it from here:

Download the latest official NVIDIA drivers

Download the latest official NVIDIA drivers

www.nvidia.com

Good luck!

 

[dagrinch66]

Unfortunately the driver update said it was incompatible with this version of Windows (Windows 10)

 

[AndrewT]

Seemed to work okay for me. This is the last ever driver for that card AFAICS:

GeForce Game Ready Driver | 425.31 | Windows 10 64-bit | NVIDIA

Download the English (US) GeForce Game Ready Driver for Windows 10 64-bit systems. Released 2019.4.11

www.nvidia.com

 

[dagrinch66]

That worked!!! Thank you so much!!

 

[hollymarkie]

I have been experiencing the same issue, with my launcher not opening, but the listed fixes do not seem to work.

I have played CKII earlier on this PC, but it has been a while. After recently installing the game again, it does not run. I am experiencing an issue with EUIV as well, where the launcher does open, but the game does not launch (I do not know if this is a related issue, but it might be useful information).

I have updated my NVidia drivers, and validated my files in Steam, but to no avail.

Here are my attached files:

 

[AndrewT]

I have been experiencing the same issue, with my launcher not opening, but the listed fixes do not seem to work.

Then you have a different issue in fact In future best to start your own thread, thanks.

I don't actually see a cause of your problem in those files unfortunately. In th eplace where you got system.log is there an error.log and exceptions.log too ?


And for EU4:
Please attach your Documents/Paradox/EU4/settings.txt and pdx_settings.txt .
From your Documents/Paradox/EU4/logs/ folder, attach system.log , error.log , exceptions.log