This is being looked into.
Thanks for your patience, and sorry about the inconvenience.
Thanks for your patience, and sorry about the inconvenience.
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Looking in to it! All the ownership data is stored, so this is a matter of the game not showing it. Not that it helps you at this percise moment, but rest assured that we still know what you have bought. Sorry for the inconvenience!
Hi again!
We tested it over here and it works for us when we are working against the live build.
The store should not be unavailable, you should still be able to click the store button. We just removed the possibility to buy the items.
To further investigate: please provide your Steam 64 id. You can find it by accsing your Steam community page.
http://steamcommunity.com/profiles/76561197994577266/
The long run of numbers at the end is the ID.
Cheers,
Jörgen
We tested it over here and it works for us when we are working against the live build.
The store should not be unavailable, you should still be able to click the store button. We just removed the possibility to buy the items.
To further investigate: please provide your Steam 64 id. You can find it by accsing your Steam community page.
http://steamcommunity.com/profiles/76561197994577266/
The long run of numbers at the end is the ID.
Cheers,
Jörgen
player1 fanatic: I realise that this might look a bit strange, but in our back end the system that keeps track of ownership is not at all connected to the system that sells stuff.
Unfortunately we can not have the items visible in the store without them being purchasable.
Unfortunately we can not have the items visible in the store without them being purchasable.
From what I can see you own the Elven World DLC & the Boons of Death pack.
Of these the Elven world starting perk should be available for all you when you customize a great mage & the spell "Rise of the dead" is available as a starting perk in the same way.
Could you check if this is the case?
Of these the Elven world starting perk should be available for all you when you customize a great mage & the spell "Rise of the dead" is available as a starting perk in the same way.
Could you check if this is the case?