I need a refund..

[Rayykz]

I dont know how this happend but I went to buy the new After Dark DLC On Paradoxs website and ended up with a key to Cities Skylines? I paid £15 and need a refund

 

[Rayykz]

I should have just bought the DLC on Steam......

 

[IcratoX]

Hello Rayykz,

That is a weird issue. Could you please open up a ticket on our helpdesk and show a copy of the receipt + reference number. I am pretty sure we can sort you out quickly! Helpdesk can be found at: https://paradox.zendesk.com/hc/en-us

 

[Rayykz]

Hello Rayykz,

That is a weird issue. Could you please open up a ticket on our helpdesk and show a copy of the receipt + reference number. I am pretty sure we can sort you out quickly! Helpdesk can be found at: https://paradox.zendesk.com/hc/en-us

Done I took some screenshots of everything.

 

[IcratoX]

Thank you, asked a colleague to look into the purchase for you