I have owned this since released, but haven't been able to play.. yet!

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hostrup

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Mar 18, 2015
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When is this gonna be solved?

I own a iMac from 2013 - it's a 8 GB, quad core with a Geforce GTX680M.. And the game is unplayable. It lags like crazy! I tried to partion my computer with a windows version, and it ran fluently with all settings maxed out. So I know my computer can run this easily! Why hasn't this been fixed yet? I have never owned a game for this long, where I hadn't been able to play it more than a month after I purchased it.

Have they even offered a refund for all us Mac users who can't run this? I have no interest in keeping my Mac partioned, and especially not just run a game. So this is of the table as a solution.

Anyone heard anything?
 

hostrup

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Mar 18, 2015
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I read that too - but how do I check if that's the problem and how do I change it so it does use my graphics card?

PS: Love your city journal.. followed it from the beginning. So you can imagine how frustrated I am not being able to play :D
 

hostrup

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Mar 18, 2015
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I just checked, and my iMac doesn't even have an integrated graphics card. Only the Geforce GTX 680M ... So steam MUST be using this card, as there are no other choices? This is FUBAR!
 

namuras

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I just checked, and my iMac doesn't even have an integrated graphics card. Only the Geforce GTX 680M ... So steam MUST be using this card, as there are no other choices? This is FUBAR!

It most probably has an integrated graphicscard. It is not neccesarily mentioned anywhere, but i will be part of your CPU.
 
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Govner717

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I just checked, and my iMac doesn't even have an integrated graphics card. Only the Geforce GTX 680M ... So steam MUST be using this card, as there are no other choices? This is FUBAR!
I can understand being frustrated, but there are certain realities you must come to terms with.

1) Apple as a developer and Mac/OSX as a computing platform, have a history of being just awful when it comes to games compatibility. There are plenty of places on the net to check if a game will run well on a specific model of Mac computer. If you insist on gaming with a Mac computer, expect issues. Linux people have the same types of problems (but for different reasons).

2) The GeForce GTX 680M, while being a very capable mobile processor, is still a mobile graphics processor. There are many concessions made to the chip die to keep the overall thermal profile within mobile computing platform limits. There have been very limited reports of those who externally cool the mobile GPU to try and fool the OS into not throttling the performance of the GPU under heavy load.

3) The Apple furnished GPU drivers, again historically, have had relatively lackluster OpenGL performance. When I had my MacBook Pro and was trying to get a specific game to work, I had to downgrade the graphics driver to make sure the driver had the proper OpenGL features for a specific game. But that broke my World of Warcraft install. So I had to build scripts to swap between the 2 versions of graphics drivers and having to reboot the computer to use the different drivers.

4) Cities: Skylines uses Unity as the graphics/physics gaming engine for the game. This is very good news for game publisher and the consumers, since the developer gets to support all the computing platforms the engine supports and the leading edge of quality games for all platforms is moved forward a tiny amount. This is a benefit for the entire gaming industry.

It also means that native graphics support by Paradox is really out of their direct control. They are reliant on how well the Unity engine supports a particular platform. The unfortunate and ugly reality is there will always be edge cases where a particular computer model or even a specific computer has just the wrong components so it won't work well. That is what is most likely happening in your case. Your frustration, while perfectly understandable, is misplaced. You should be looking and researching the Unity forums to see if there are fixes you can implement on your end to allow the Unity engine to work optimally for your computer.

5) Finally, your insistence that booting to the BootCamp partition just to play C:S is not an option, you'll have to take that up with Apple. Apple has always had the opinion that their computers are not gaming machines and if you really want to game on their computers, use the free BootCamp dual boot ability. Hopefully, Tim Cook won't be as hostile to gaming as Steve Jobs was. We'll all have to wait and see on that one.
 
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Myquandro

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Mar 31, 2015
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I don't know what the problem is, but I use an iMac I bought in 2013 with the following specs:

OS X Yosemite
Version 10.10.1

iMac (27-inch, Late 2012)
Processor: 3,4 GHz Intel Core i7
Memory 32GB 1600MHz DDR3
Startup Disk: LaCie
Graphics: NVIDIA GeForce GTX 680MX 2048MB

My startup disk is a LaCie Little Big Disk Thunderbolt 2 which is an external set of two 512GB PCI-e SSD's in RAID 0 over a thunderbolt connection of my Mac. This is just to get faster speeds then my internal SSD.

I run it at almost highest setting (only no AA, but I could turn that on if I wanted).

So, I don't know what the problem is, because I can run it just fine. Maybe you can compare you're configuration with mine. Also I disabled steam overlay at my Mac because it caused problems for me.
 

IVIaarten

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I read that too - but how do I check if that's the problem and how do I change it so it does use my graphics card?

PS: Love your city journal.. followed it from the beginning. So you can imagine how frustrated I am not being able to play :D

I don't have a mac myself, but I did a quick search on reddit and found this:

System Preferences -> Power Settings, turn off Automatic graphics switching, that makes your Mac run the battery-draining better card.

Also read that turning off the steam overlay might help on mac.

Hope you get it working soon, since it should work on your machine.
 

hostrup

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Mar 18, 2015
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I have researched my ass off, and I don't think my iMac 27' has an Integrated Graphics chip.. only the Geforce.

And now, someone with the exact same computer as mine, more or less with an exception of a harddrive SSD, and he runs it fine? What the hell is going on here? It doesnt make sense at all.

Steam overlay is turned off, and as I said.. When I run it on the same computer, but in Windows, with maxed out Graphics, it runs fluently.. So it most definately is a OS problem and probably a unity problem. But CO shouldn't release it on OSx if they can't back it up with patches and fix this. I get that a iMac is not a dedicated gaming PC. I only play casual games on it, like this one. And I get that there will be issues sometimes. But if you know that OSx and Unity doesn't Work together, why even make a version for mac? This annoys me. And if it's not fixed, I think I am entitled to a refund!
 

GrauPanther

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Nov 23, 2012
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What's you CPU (main processor) ? It almost certainly has integrated graphics, practically all Intel consumer CPUs have them inside :D , it is NOT a seperate chip. You processor probably has something like HD3000 or HD4000 graphics.
 
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TotalyMoo

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As other users have mentioned it's most likely an issue with your computer using its intergrated GPU instead of the dedicated one, as with your specs the game should run silky smooth.

Have you been in touch with our support dept?
 

Tridon

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I did a quick search, and it seems that all the CPU's available in the different iMacs in 2013 had Intel HD integrated graphics on the chip. This is also the case for the ones you can buy new right now. There might have been some special editions I didn't find that had an i7 Ivy-E CPU, but it seems weird that I couldn't find traces of those in such a case.
 

Droggelcim

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I had the same Problem on my Windows Laptop. As others have mentioned, all Intel Mobile CPUs have had an integrated GPU for a while. For some reasons the integrated GPU is selected by default for Cities: Skylines. You need to open the NVIDA Controlpanel and go to 3D Settings and change the preffered GPU to your NVIDIA Card.

I quickly googled a pic to show you the Settings on a Windows Laptop. I'm not sure how the NVIDIA Control Panel looks on a Mac, but you should be able to figure it out:
nvidia-control-panel-program-settings.png
 
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Myquandro

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I don't know why his processor would be the problem. If I have the same processor (Intel Core i7 3770) and my Mac runs it just fine, why isn't it the same for the OP? I haven't set any settings and I don't even know if I could. The only thing I could come up with is the memory. I've got plenty of memory where the OP only has 8GB. this is usually enough but maybe this is just not enough in this case.
 

Govner717

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I have researched my ass off, and I don't think my iMac 27' has an Integrated Graphics chip.. only the Geforce.

And now, someone with the exact same computer as mine, more or less with an exception of a harddrive SSD, and he runs it fine? What the hell is going on here? It doesnt make sense at all.

Steam overlay is turned off, and as I said.. When I run it on the same computer, but in Windows, with maxed out Graphics, it runs fluently.. So it most definately is a OS problem and probably a unity problem. But CO shouldn't release it on OSx if they can't back it up with patches and fix this. I get that a iMac is not a dedicated gaming PC. I only play casual games on it, like this one. And I get that there will be issues sometimes. But if you know that OSx and Unity doesn't Work together, why even make a version for mac? This annoys me. And if it's not fixed, I think I am entitled to a refund!

I'd be curious if you have managed to get beyond the simple troubleshooting steps that support has people do to eliminate the simple stuff that can go wrong? What does support say about it?

Have you researched the Unity forums yet? Maybe the known issues list for the 64 bit engine states that your particular model and GPU have occasional texture loading issues (or something of the sort)?

Personally, I am complete agreement with you that you should be able to get a refund if the game doesn't work on your native computer. Demos were so nice for this aspect of software. I can't know for certain, but I bet Paradox would be happy to do so if asked in a business-like manner.
 

Droggelcim

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I don't know why his processor would be the problem. If I have the same processor (Intel Core i7 3770) and my Mac runs it just fine, why isn't it the same for the OP? I haven't set any settings and I don't even know if I could. The only thing I could come up with is the memory. I've got plenty of memory where the OP only has 8GB. this is usually enough but maybe this is just not enough in this case.

No one said his processor is the problem though. Just a setting that selects the GPU that is build in with every Intel Processor since 2011 (There are not extra special CPUs for Mac). The Operating System can dynamicly switch between running programs on the Intel GPU or an extra build in one. The Intel GPU is fine for most Office, Video acceleration, etc. tasks and lowers power consumption (which is pretty neat on notebooks), yet they are usualy to slow to run games. Most of the time GPU drivers of AMD and NVIDIA automatically detect a game and select the dedicated GPU to run those games. In some cases though (like with Cities: Skylines) the integrated Intel GPU is selected by default. You can adjust this in the GPU driver setting as can be seen in the screenshot I posted above.

Your Intel Core i7 3770 has a build in Intel® HD Graphics 4000 for example.
http://ark.intel.com/products/65719/Intel-Core-i7-3770-Processor-8M-Cache-up-to-3_90-GHz

Edit: Some more reading material about switchable Graphics and Macs:
http://www.macnn.com/articles/14/11...ds.discussing.issue.related.to.gpu.switching/
https://serato.com/forum/discussion/328242
http://lifehacker.com/5840080/gfxcardstatus-for-mac-gives-you-control-over-switchable-graphics
 
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hostrup

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Mar 18, 2015
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I do not have to option to switch between GPU, as the Energy saver method only Works on Macbook Pro (Notebooks) and not iMacs. :( :(

I am nowhere closer to a solution, unless someone knows how to switch GPUs on a iMac and check what a game runs off - Intel og nvidia.
 

hostrup

Private
Mar 18, 2015
14
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As other users have mentioned it's most likely an issue with your computer using its intergrated GPU instead of the dedicated one, as with your specs the game should run silky smooth.

Have you been in touch with our support dept?

Hi Moo

I have contacted CO via Email a week ago, maybe 2 weeks. Can't remember. Haven't gotten a reply yet :(