I have a fire helicopter depot but doesn't respond

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Turjan

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Fire helicopters are mostly for burning trees and Parklife parks. Burning buildings are served by road-based fire services.

There may be a district policy to use helicopter services in a district, but I don't remember if that was also for fire or only healthcare and deathcare.
 

metacritical

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There is a policy to only send out helicopters this works fine but all my other ground services stop working.
of course, the description of the policy says that this is what will happen. "If there are emergencies on areas with this policy on, the services will always use helicopters instead of ground vehicles."
 

Meesmoth

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On some of my cities though, fire helicopters does send out to buildings when they catch on fire after a meteor strike occurs. Even there's fire trucks already en-route.