This is not correct. Check other forum posts about the early days of Sots 1. In fact if anything it appears that Kerberos have learned nothing.
Furthermore even if their first title was successful does not mean that they handled their following one more professionally. It could be that they got away with bad practices with the first title for various reasons and it could be that the second title being bigger and more complicated required more skill which they don't have.
I know, (I was there),and again, to be fair the release of SOTS prime back then was in better condition, however like now any issues were soon sorted and resolved. The last 5 years with Kerberos has not been a case of a company blundering from one disaster to another, as would be the case with no quality control processes. There may have been a failure in their processes this time, or other factors may have been involved, but it is unfair and stretching credibility to decide on this that Kerberos have no processes in place. It is similar to saying that because of the Bush/Florida election shenanigans that the United States does not have a functioning democracy and all elections there are corrupt.