• We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.
Showing developer posts only. Show all posts in this thread.

shultays

Captain
Paradox Staff
Jun 12, 2017
471
14
Are you clearing your user directory? Either using this button on launcher

upload_2019-3-14_10-46-0.png

or manually deleting `C:\Users\username\Documents\Paradox Interactive\Hearts of Iron IV` (backup your saves first?)

Can you send us the crash dump file (which is stored under C:\Users\username\Documents\Paradox Interactive\Hearts of Iron IV\dumps after you get a crash). Please zip the latest one and attach here.
 

shultays

Captain
Paradox Staff
Jun 12, 2017
471
14
Hi, we checked the dump files you sent and it looks like your pc is running out of memory. Your specs has 4gb of ram and 2gb of that is shared with your gpu. Sadly our specs asks for 4gb of minimum ram and the new stuff that has been added with the patches probably pushed you over the limit.

Try shutting down the programs that you are not actively using before starting hoi4. I am not a very technical person when it comes to hardware but try reducing the shared memory if possible? If none of those help I am afraid you will either need to play on older version of the game or buy more ram for your PC.