Help with starting a game!

[Mikeike951]

Hi, I've already looked for help on this issue, but I can't seem to find an answer. Everytime I start up the game, steam brings up that I need to put in the CD key somewhere to activate the game. The new/load game is also greyed out. I'm not sure what I've done in the past, but I have gotten a game going before. Also, the game never keeps me signed into my paradox account. Is there another place that I need to put my CD code?

 

[AndrewT]

Everytime I start up the game, steam brings up that I need to put in the CD key somewhere to activate the game.

This game does not need activation. Check the box in that dialog that stops it from showing up any more, as it has nothing to do with your problem.

The new/load game is also greyed out.

This is most typically caused by you disabling all maps in the Content Manager-Maps menu. The game needs a map to start a city on!

 

[Mikeike951]

I've never disabled all of the maps myself. I just enabled all the maps, so we'll see if it works.

 

[AndrewT]

As I said, you only need one map to be active to avoid the situation I mentioned. If you have one active and still get the New Game button greyed out, you have a different problem.

 

[Mikeike951]

As I said, you only need one map to be active to avoid the situation I mentioned. If you have one active and still get the New Game button greyed out, you have a different problem.

I must have a different problem. Once I've restarted my computer, the first time I start up the game it greys out both new and load game. I go to content manager, and there are no maps to enable or disable. If I close the game and open it back up, I can access my saves and start a new game. The paradox account still won't save, and also, my video settings get reset.

 

[AndrewT]

Try running cities.exe as the Admin user - any better?

 

[Mikeike951]

Try running cities.exe as the Admin user - any better?

I'm the only user and I'm an administrator.

 

[AndrewT]

Is this on Windows 10? If so, you might still need to set cities.exe to run as the admin user.

 

[Mikeike951]

Is this on Windows 10? If so, you might still need to set cities.exe to run as the admin user.

Nope, Windows 7. I'm waiting for a bit to see most of the bugs to be worked out.

 

[AndrewT]

Then I don't know what the cause of your problem is, I'm sorry. Really, it makes no sense...

 

[algernon]

Just confirming that I have the same issue, so its not unique. I note that after the initial program launch when the issue occurs the game deletes gameSettings.cgs and creates a new userGameState.cgs file, which naturally means all options, settings, Paradox login, achievements etc. are also reset. Quit and relaunch and the game works fine (albeit with the aforementioned nuked settings, of course).

I work around it by keeping backups of my userGameState.cgs and gameSettings.cgs files and manually copying them back into AppData\Local\Collosal Order\Cities Skylines after quitting the game when the issue re-surfaces; when I relaunch the game everything is working fine with all my settings restored from the backup. Annoying, but workable.

I originally thought it might be a Steam connection issue (I run Skylines on a laptop which moves between several networks each day), but my testing has been unable to determine a reliable pattern. Sometimes it works fine, othertimes the issue arises.

ETA: I also run Windows 10, and running as Admin doesn't solve thje issue for me.