Hearts of Iron 4 not working

[PapaFreez]

Hello to everyone, I've been experiencing some problems with HOI4. I used to have a cracked version as to test if it would run overall on my laptop before getting the original. After getting the original, I assume that the files of both versions might have merged, I even deleted both versions and reinstalled the steam version. Whenever I launch the steam version, an error message pops up saying to check the error logs, which appear to be empty, verify game files, which does not help, and lastly to clear game cashe which also doesn't help. Quite desperate times, since I bought a game and cannot even play it, so I would appreciate any help that is possible, thanks in advance

 

[GSP Jr]

First, register your game with Paradox.
That will give you access to the Tech Support forum (https://forum.paradoxplaza.com/forum/forums/hearts-of-iron-4-tech-support.952/).
Then, browse though that forum, you might find another user with a similar issue that will fix your problem.
If that fails, post your message in the Tech Support, but you need more details if anyone is to help you.
Windows? Linux? Apple? CPU? Memory?
All that makes a difference and they will need to know.
HOI IV version and checksum? Any DLC's? Launcher version?
Trying to use mods?

If you are running Windows, the game logs are in "C:\Users\*youruserid*\Documents\Paradox Interactive\Hearts of Iron IV\logs\*"
For Apple/Linux, I have no idea where they would be.
Good Luck.