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lth5287

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20201231080301_1.jpg
20210102073622_1.jpg

how cna i fix this error
 

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AndrewT

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Looks very much like this issue:

In short there's probably nothing that can be done about it, I am sorry! But if you attach here the files I ask for in that thread we can look at your setup in detail.
 

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Looks very much like this issue:

In short there's probably nothing that can be done about it, I am sorry! But if you attach here the files I ask for in that thread we can look at your setup in detail.
i can't find log file only this
it happend after buy dlc sunset harbor,modern city center,campus,industries,parklife
 

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AndrewT

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Dxdiag.txt you have to make, as I described in that thread.

For the game log right click on this game in your Steam Library, manage, browse local files. Go into Cities_Data there, output_log.txt is in there.
 

lth5287

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Dxdiag.txt you have to make, as I described in that thread.

For the game log right click on this game in your Steam Library, manage, browse local files. Go into Cities_Data there, output_log.txt is in there.
ok i do that
 

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Why are you running in openGL mode please? Performance must be awful, please remove that launch option.

In Dxdiag we can see that neither Windows 10 nor the nVidia driver are up to date. Please run the Windows Updater app and look for a new Windows 10 version to install. Do that and reboot, run it again, install whatever it finds to apply, reboot - keep going until fully up to date.

Then update the nVidia driver from here:
and reboot yet again

I hope that helps you!
 

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Why are you running in openGL mode please? Performance must be awful, please remove that launch option.

In Dxdiag we can see that neither Windows 10 nor the nVidia driver are up to date. Please run the Windows Updater app and look for a new Windows 10 version to install. Do that and reboot, run it again, install whatever it finds to apply, reboot - keep going until fully up to date.

Then update the nVidia driver from here:
and reboot yet again

I hope that helps you!
i do that but still exist
 

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Can we see new copies of those two text files please.
 

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ok i will do that
 

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Windows and nVidia are still not completely up to date, Windows by nearly 2 years. Are you having trouble following my directions on that?
Please run the Windows Updater app and look for a new Windows 10 version to install. Do that and reboot, run it again, install whatever it finds to apply, reboot - keep going until fully up to date.
Not that I am guaranteeing that will fix your problem, but it's all I can see to try.