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We're still collecting information about the issue with claiming Green Cities for free on Xbox One, so we can solve it for you as soon as possible.
If you encounter this problem, could you please confirm if you purchased Cities: Skylines base game on your Xbox account or you added it via Xbox Game Pass? Also add any other details that you think might be relevant.
In Spain having Xbox Game Pass Ultímate still appears at a discount but not free. I've had it for some time but I have a friend who having Xbox Game Pass Ultímate also doesn't show up for free, just at a discount. Thank you and a greeting to all. It is true that xbox live is experiencing problems, we have patience.
When I go to the store it says not available, when I try to access through the game you guys won't allow it to connect. Some free giveaway when you can't access it.
Hey City Builders! We mentioned before that we also have something planned for our console players All the details can be found below! If you have any questions, don't hesitate to post them in this thread.
Green Cities console giveaway FAQ
1. Which DLC can I get for free?
With this offer, you can get Cities: Skylines Green Cities DLC for PlayStation 4 and Xbox One.
2. How long is this offer running for?
Xbox: May 21st 0:01am UTC - May 28th 23:59pm UTC
PlayStation Europe:May 21st 0:01am your local time - May 28th 23:59pm your local time
PlayStation America: May 21st 8:01am PT - May 28th 7:59am PT
PlayStation Asia*: May 21st 11:01am SST (Singapore Standard Time) - May 28th 10:59am SST.
3. How can I redeem the DLC on my console?
If you’re using PlayStation 4:
Make sure you’re logged into your PlayStation account with Cities: Skylines base game.
Go to the PlayStation Store tab.
Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
Click ‘Download’
If you’re using Xbox One:
Make sure you’re logged into your Xbox account with Cities: Skylines base game.
Go to the Store tab.
Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
Click ‘Get’.
You can also claim Green Cities DLC using PlayStation Store and Microsoft Store websites.still have to pay in Australia for xbox
4. Are there any extra steps I need to take in order to redeem Green Cities on Xbox One or PlayStation 4?
Just go to your console store and claim the DLC - simple as that! If you would like to be informed about our special offers in the future, you can subscribe to our newsletter here.
Honestly, I'm a bit annoyed at this also. I don't want to be, but I am. I always felt I was supporting this publisher by buying DLC. All the DLC has been worthy & I've really enjoyed them. Always the same though, entice new customers with freebies & ignore loyal ones...
Hey City Builders! We mentioned before that we also have something planned for our console players All the details can be found below! If you have any questions, don't hesitate to post them in this thread.
Green Cities console giveaway FAQ
1. Which DLC can I get for free?
With this offer, you can get Cities: Skylines Green Cities DLC for PlayStation 4 and Xbox One.
2. How long is this offer running for?
Xbox: May 21st 0:01am UTC - May 28th 23:59pm UTC
PlayStation Europe:May 21st 0:01am your local time - May 28th 23:59pm your local time
PlayStation America: May 21st 8:01am PT - May 28th 7:59am PT
PlayStation Asia*: May 21st 11:01am SST (Singapore Standard Time) - May 28th 10:59am SST.
3. How can I redeem the DLC on my console?
If you’re using PlayStation 4:
Make sure you’re logged into your PlayStation account with Cities: Skylines base game.
Go to the PlayStation Store tab.
Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
Click ‘Download’
If you’re using Xbox One:
Make sure you’re logged into your Xbox account with Cities: Skylines base game.
Go to the Store tab.
Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
4. Are there any extra steps I need to take in order to redeem Green Cities on Xbox One or PlayStation 4?
Just go to your console store and claim the DLC - simple as that! If you would like to be informed about our special offers in the future, you can subscribe to our newsletter here.
We would appreciate some comment from the development team or some information on how the solution is going. Everything is silent on the part of Paradox that I'm sure they'll be working hard. But if I'd appreciate any comments. Greetings.
Physical disc version but console has ultimate sub on another account on same console, still not free through in game store link or direct from MS store on any accounts, UK