• Pre order now!

    Paradox Development Studio brings you the sequel to one of the most popular strategy games ever made! Crusader Kings III is soon upon us and you can pre order it today!


    Releasing September 1st 2020

TeacherBB

Recruit
May 21, 2020
5
3
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Natural Disasters
  • Cities: Skylines - Mass Transit
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife Pre-Order
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
  • Cities: Skylines - Campus
Hey everyone!

We're still collecting information about the issue with claiming Green Cities for free on Xbox One, so we can solve it for you as soon as possible.

If you encounter this problem, could you please confirm if you purchased Cities: Skylines base game on your Xbox account or you added it via Xbox Game Pass? Also add any other details that you think might be relevant.

Thank you for all the replies and your patience!
Digital version (not Game Pass) and Ultimate.
 
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xL3aMS1 x

Recruit
May 23, 2020
8
13
In Spain having Xbox Game Pass Ultímate still appears at a discount but not free. I've had it for some time but I have a friend who having Xbox Game Pass Ultímate also doesn't show up for free, just at a discount. Thank you and a greeting to all. It is true that xbox live is experiencing problems, we have patience.
 
Last edited:

Bdoth93

Recruit
May 23, 2020
1
1
When I go to the store it says not available, when I try to access through the game you guys won't allow it to connect. Some free giveaway when you can't access it.
 
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Reactions: convert56

convert56

Private
May 22, 2020
10
4
Hey City Builders! We mentioned before that we also have something planned for our console players ;) All the details can be found below! If you have any questions, don't hesitate to post them in this thread.

Green Cities console giveaway FAQ

1. Which DLC can I get for free?

With this offer, you can get Cities: Skylines Green Cities DLC for PlayStation 4 and Xbox One.

2. How long is this offer running for?
  • Xbox: May 21st 0:01am UTC - May 28th 23:59pm UTC
  • PlayStation Europe: May 21st 0:01am your local time - May 28th 23:59pm your local time
  • PlayStation America: May 21st 8:01am PT - May 28th 7:59am PT
  • PlayStation Asia*: May 21st 11:01am SST (Singapore Standard Time) - May 28th 10:59am SST.
3. How can I redeem the DLC on my console?

If you’re using PlayStation 4:
  • Make sure you’re logged into your PlayStation account with Cities: Skylines base game.
  • Go to the PlayStation Store tab.
  • Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
  • Click ‘Download’
If you’re using Xbox One:
  • Make sure you’re logged into your Xbox account with Cities: Skylines base game.
  • Go to the Store tab.
  • Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
  • Click ‘Get’.
You can also claim Green Cities DLC using PlayStation Store and Microsoft Store websites.still have to pay in Australia for xbox

4. Are there any extra steps I need to take in order to redeem Green Cities on Xbox One or PlayStation 4?

Just go to your console store and claim the DLC - simple as that! :) If you would like to be informed about our special offers in the future, you can subscribe to our newsletter here.


5. Do I need to be a PS+ or Xbox Live Gold member to receive the DLC for free or to play it?

No.

6. Do I need to own the base game to play the DLC?

Yes, you need to own Cities: Skylines base game on PlayStation 4 or Xbox One to be able to use the DLC content.

7. I own the game on PC, can I still get the Green Cities DLC?

No, this promotion is available only for PlayStation 4 and Xbox One players.

8. I already bought this DLC, can I get a refund? Or another DLC for free?

No, it's not possible.

*PlayStation Asia includes the following territories: Hong Kong, Singapore, Taiwan, Malaysia, Indonesia, Thailand.
Not free on xbox one
 

ShadedR

Sergeant
Oct 1, 2018
50
1
Happy for those who doesn't have Green Cities.
Sad for those who bought recently, like me.
How can I trust buying new DLC's now ?
Honestly, I'm a bit annoyed at this also. I don't want to be, but I am. I always felt I was supporting this publisher by buying DLC. All the DLC has been worthy & I've really enjoyed them. Always the same though, entice new customers with freebies & ignore loyal ones...
 

xL3aMS1 x

Recruit
May 23, 2020
8
13
Hey City Builders! We mentioned before that we also have something planned for our console players ;) All the details can be found below! If you have any questions, don't hesitate to post them in this thread.

Green Cities console giveaway FAQ

1. Which DLC can I get for free?

With this offer, you can get Cities: Skylines Green Cities DLC for PlayStation 4 and Xbox One.

2. How long is this offer running for?
  • Xbox: May 21st 0:01am UTC - May 28th 23:59pm UTC
  • PlayStation Europe: May 21st 0:01am your local time - May 28th 23:59pm your local time
  • PlayStation America: May 21st 8:01am PT - May 28th 7:59am PT
  • PlayStation Asia*: May 21st 11:01am SST (Singapore Standard Time) - May 28th 10:59am SST.
3. How can I redeem the DLC on my console?

If you’re using PlayStation 4:
  • Make sure you’re logged into your PlayStation account with Cities: Skylines base game.
  • Go to the PlayStation Store tab.
  • Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
  • Click ‘Download’
If you’re using Xbox One:
  • Make sure you’re logged into your Xbox account with Cities: Skylines base game.
  • Go to the Store tab.
  • Search for ‘Green Cities’ or ‘Cities: Skylines - Green Cities’ and go to the add-on page.
  • Click ‘Get’.
You can also claim Green Cities DLC using PlayStation Store and Microsoft Store websites.

4. Are there any extra steps I need to take in order to redeem Green Cities on Xbox One or PlayStation 4?

Just go to your console store and claim the DLC - simple as that! :) If you would like to be informed about our special offers in the future, you can subscribe to our newsletter here.


5. Do I need to be a PS+ or Xbox Live Gold member to receive the DLC for free or to play it?

No.

6. Do I need to own the base game to play the DLC?

Yes, you need to own Cities: Skylines base game on PlayStation 4 or Xbox One to be able to use the DLC content.

7. I own the game on PC, can I still get the Green Cities DLC?

No, this promotion is available only for PlayStation 4 and Xbox One players.

8. I already bought this DLC, can I get a refund? Or another DLC for free?

No, it's not possible.

*PlayStation Asia includes the following territories: Hong Kong, Singapore, Taiwan, Malaysia, Indonesia, Thailand.
We would appreciate some comment from the development team or some information on how the solution is going. Everything is silent on the part of Paradox that I'm sure they'll be working hard. But if I'd appreciate any comments. Greetings.
 

StylisticPuppy

Recruit
May 24, 2020
2
2
Physical disc version but console has ultimate sub on another account on same console, still not free through in game store link or direct from MS store on any accounts, UK
 
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Reactions: convert56

yohonet

Recruit
May 24, 2020
4
0
Was so lucky to subscribe to the forum today! Thanks paradox for this nice free addition (working fine on PS4).