Gamepass version game runtime communication error

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SL33PYH0LL0WZ

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Mar 30, 2021
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I have been trying for about 4 hours now and the same alert keeps coming up in the launcher. It's under the allow/trusted category in my antivirus. I have unistalled/deleted all files pertaining to the launcher and game and did a fresh install of both. I can load the game just fine but it says that it cant log into my microsoft account to play online but im signed in still. no mods no multiplayer. I even went as far as a fresh windows install just incase a critical file was accidentally deleted. Still same issue
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AndrewT

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Has it ever worked for you on this machine or never yet?

What is your antivirus?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log , error.log .
 

Ledziin

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I have the same problem. Installed CK3 today using game pass and can't start game.
Troubleshooting steps taken:

1- Disabled Defender Real-Time Protection
2- Disabled Defender firewall
3- Allowed ck3 in Defender ramsonware protection
4- Add owner permissions in windowsapp folder
5- Delete localapp paradox folder and ck3 documents folder
6- start ck3 as an admin
7- Reinstalled game

Nothing works.
 

AndrewT

The Full Monty Python
Paradox Support Rep
Super Moderator
Moderator
114 Badges
Jun 29, 2001
74.873
2.810
  • Leviathan: Warships
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • Gettysburg
  • Hearts of Iron III
  • Heir to the Throne
  • Impire
  • Europa Universalis III Complete
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Legio
  • Europa Universalis IV: Conquest of Paradise
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2 Collection
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Pirates of Black Cove
  • Europa Universalis IV: Res Publica
  • Europa Universalis: Rome
  • Rome Gold
  • Crusader Kings III
  • Crusader Kings II: Sunset Invasion
  • Ancient Space
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • A Game of Dwarves
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV
DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox/Stellaris/logs/ folder, attach system.log , error.log .