Game won't start with the new DLC Cleared For Tranfer

[Myname53]

game wont start unless in safe mode, ive restarted my PC, deleted and installed the game, deleted all mods, this is with the new Cleared For Tranfer DLC

 

[AndrewT]

You get past the launcher and it's the game itself that will not start? Is that right?

Run a Steam Verify operation against the game, see if that finds anything to fix.


DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

 

[Myname53]

it wont even open up the launcher and i've verifed the game files

 

[AndrewT]

I see, then this may be a launcher issue, not a game problem.

Please try this:

- exit the Steam app entirely
- uninstall Paradox Launcher v2 from the Windows "Apps and features" utility, if still present.

Delete the following folders if still present:

- C:/users/<UserName>/AppData/Local/Programs/Paradox Interactive/
- C:/users/<UserName>/AppData/Local/Paradox Interactive/
- C:/users/<UserName>/AppData/Roaming/Paradox Interactive/launcher-v2/
To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

- run steam.exe as the Windows Admin user

- run the game from the PLAY button in Steam

IF that doesn't help, in this folder are some .log files:
C:/users/<UserName>/AppData/Local/Paradox Interactive/launcher-v2/
Please attach them here.