Game keeps crashing

[Auriosi]

Hello,

So I haven't had this problem until I updated to Slammer, but the game keeps crashing.

It happens every time my workers are building and I go somewhere else, turning on 10x speed to go there faster. I do have 100+ prisoners and 500+ staff, but my rig is perfectly capable of keeping 60FPS with way more. I only usually have Chrome and Steam open, but I can handle way more programs open while playing something like Overwatch.

CPU: AMD FX-6100 Six-Core @3.3Ghz
GPU: OCPC GTX 1050Ti (It does only get power from the slot somehow)
RAM: 16GB DDR3
Monitor: 720p

If you know why this is happening, then please tell me.

 

[AndrewT]

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Jst after the next such crash, Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

It happens every time my workers are building and I go somewhere else, turning on 10x speed to go there faster. I do have 100+ prisoners and 500+ staff,

Is this only happening in this one particular prison/save game, are you saying? And only if you run it that fast?

 

[Tadeu]

My game crash when the prisoners start fighting... So annoying...

 

[Auriosi]

Here is the debug file.
I don't believe it happens on other saves, but I haven't used any other save yet, except for Escape Mode save. When looking through the debug file though, I saw this:
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
ShaderOpenGL TODO : Destroy method
It might be why, but I have no clue. All that was the last log before another "LOAD MAP" section.

 

[AndrewT]

Unfortunately, no crash or other serious issue in there.

Do these crashes create dump files in the game's Steam folder? If so please attach the latest one here and I'll log a bug on that. Thanks!

 

[shahin9284]

My game crashes when riot start and sometimes when prisoners start fighting, it's so annoying I was really enjoying the game. After crashing game I load the game and click on the shakedown the prison sometimes it solve the problem and prevent of crashing somehow

 

[AndrewT]

My game crashes when riot start and sometimes when prisoners start fighting, it's so annoying I was really enjoying the game. After crashing game I load the game and click on the shakedown the prison sometimes it solve the problem and prevent of crashing somehow

Please make your own thread and attache the log and dxdiag files there, thanks.

 

[FummelPummel]

Can someone please help me because my game is always crashing whenever I create a new one and there is no way to stop this not even by deinstalling the game or restarting the pc.

 

[AndrewT]

Can someone please help me because my game is always crashing whenever I create a new one and there is no way to stop this not even by deinstalling the game or restarting the pc.

Do you have any mods subscribed in Steam? If so please unsubscribe from all of them, then delete the whole folder:

C:\Users\YOUR NAME\AppData\Local\Introversion\Prison Architect\Mods\


If that doesn't help, DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please send in the game log C:\Users\<UserName>\AppData\Local\Introversion\Prison Architect\debug.txt

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.