Game doesn't start anymore

[eleven_west]

Hi I got back to the game after a while and then it doesn't start - I get a crash past the launcher.

I can see some errors in the logs but can't decipher what might be wrong.. can you help? It's after a clean reinstall by the way, and I am on AMD's latest drivers

thank you for your help.

 

[AndrewT]

That really looks like a corrupted installation to me - did you do a _clean_ reinstall?

 

[Joanna_ifs]

Heya! Definitely suggest a clean install as mentioned by AndrewT above. Also please make sure you have updated your game to the newest version!

 

[eleven_west]

Hi guys. As I mentioned, it is a clean install.

Today I downloaded Radeon 20.11.3 and managed to get a bit further. The game now loads but I'm only getting 1/4 of the screen... this is how it looks after a few alt tabs. The game is responsive behind the black screen, I got there clicking randomly.

This is 100% between Unity Engine games and Radeon : I had exactly the same crash with KARDS yesterday, but today KARDS is running fine. If only I could get the rest of the screen to show ... anyway just fyi

 

[Ps2nic]

uhhhh...

Radeon is a graphics card, right?

Try running other games. If they fail too, you need a new graphics card.

I know this because from time to time, its isnt the battery for the power tools that is faulty, its the charger. Easy to check, costly to fix.

 

[AndrewT]

I am sure this is not a general issue with this game and AMD cards, we'd have lots of reports if it was!

Can we get new copies of those logs please?

 

[Ps2nic]

You got any idea what the problem is? Haven't seen this one before @AndrewT

Pays to learn new things from time to time.

 

[Spricar]

I am sure this is not a general issue with this game and AMD cards, we'd have lots of reports if it was!

Can we get new copies of those logs please?

Happens to me to, game doesn't get past loading screen and I get some sort of "unity error" window and then it just exits.

the game did load once but then it crashed right at the begining when choosing specialists...

 

[Mooboy2000]

Happens to me to, game doesn't get past loading screen and I get some sort of "unity error" window and then it just exits.
View attachment 658974

the game did load once but then it crashed right at the begining when choosing specialists...

Having same issue since this latest update. Really frustrating. I can get all the way through the setup of a new game, click to start and while it's loading this pops up every time now. Tried running with mods, without, made sure all my drivers were updated, still having this crash 100% of the time. I know with every update there is always the chance of bugs and glitches but it seems every time I want to play I have to wait a couple weeks after an update before I can even play which by then comes the next update. Gets really frustating having only like a couple days of play time before the next big f'ing crash.

 

[AndrewT]

Could you send us your output log and settings file? They can be found in:

%USERPROFILE%\AppData\LocalLow\Iceflake Studios\Surviving the Aftermath\player.log

Documents\Paradox Interactive\Surviving the Aftermath\settings.ini


AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

 

[Ps2nic]

DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Thanks. Gonna file that away somewhere.

 

[eleven_west]

I attach my files again. To clarify this is today's clean install, with the 4th of December AMD Radeon 20.12.1 driver package. The "quarter screen" issue persists

 

[Mooboy2000]

Could you send us your output log and settings file? They can be found in:

%USERPROFILE%\AppData\LocalLow\Iceflake Studios\Surviving the Aftermath\player.log

Documents\Paradox Interactive\Surviving the Aftermath\settings.ini


AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

There's no need, I found out my problem, I apologize for not coming back to respond sooner. After having recently done an update on my video drivers I didn't notice there was literally a brand new update on them. I wasn't getting the "driver update" notification on my nvidia icon like usual but I went back into it and found the update. Once I completed that everything was fine again. I've noticed with my rtx2060 that even if it's a "minor" update, it will royally screw with a lot of programs if it's not done and it was my own fault for not checking again even though I had just 2 days prior updated them.

 

[Spricar]

Could you send us your output log and settings file? They can be found in:

%USERPROFILE%\AppData\LocalLow\Iceflake Studios\Surviving the Aftermath\player.log

Documents\Paradox Interactive\Surviving the Aftermath\settings.ini


AND DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

settings.ini is missing. reinstalled game twice

 

[AndrewT]

I attach my files again. To clarify this is today's clean install, with the 4th of December AMD Radeon 20.12.1 driver package. The "quarter screen" issue persists

The place where that log stops, is where on mine it mentions mods and saved games - are you subscribed to any mods? Have you any saves there left over from older game versions?

And when you say a clean install, did that include deleting these folders?

the Epic or Steam folder the game was in
C:/users/<UserName>/documents/Paradox Interactive/Surviving the Aftermath/
C:/users/<UserName>/AppData/LocalLow/IceFlake Studios/

To see the AppData folder you'll need to enable View Hidden Items in File Explorer.

 

[AndrewT]

settings.ini is missing. reinstalled game twice

And yours is just a flat-out Unity crash in the same place. But I've sen this utility cause crashes to our other Unity games:

C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll

Can you try unloading that before running the game please?

 

[eleven_west]

The place where that log stops, is where on mine it mentions mods and saved games - are you subscribed to any mods? Have you any saves there left over from older game versions?

And when you say a clean install, did that include deleting these folders?

In the end - none of all that. Setting my resolution scaling to 100% finally fixed this. I was on 125%, as recommended by Windows 10.
It's a very simple, but annoying occurrence that seems to affect some games but not others.
I can play the game now, but I can't read my screen anymore.. So If there's any way for this this game to deal with the Windows 10 recommended scaling would be great.. ;-) Thanks for your support