Game crused

[BloodPhantom]

Game crushed without any crush report. Just close after I start playing as some ruler or about 5 – 40 min after.

I update all drivers In Windows update
Clean uninstall Nvidia drivers
Update intel drivers
…
I run steam as administrator
I run ck3 as administrator
Generally did all from Master List of Fixes

It crashes….

There were no problems before I change hdd to ssd. And new DLC

 

[AndrewT]

I see some ck3.exe crashes in that dxdiag but they look like ones I've seen when the game will not run at all, rather than during play. Very odd. And the error.log is quite worrying.

This is the same machine as before except with a new SSD disk, is that right? So a clean reinstall of Windows?

Do CK2, EU4 or Stellaris also have any such problem?

 

[BloodPhantom]

Machine the same, clean install of Windows
Stellaris and EU4 don’t have same problem on that ssd
Weird that game don’t have any crush reports like in other games

 

[AndrewT]

So the game gets to the main game menu okay every time? The crash always comes after that point, is that right?

 

[BloodPhantom]

No, the game close.
I play, do something. Next, the picture freezes for a few seconds, literally for a moment a black screen appears and the game closes completely, without launching a crash report.
This can happen immediately after starting the save when I want to zoom in on the map. Maybe just during a pause, when I solve some everyday problems, such as killing brothers, getting married, etc. Or just while waiting until some time has passed.
No dependence on the time in the game or on the time in real life was found. The game can close as soon as the save is loaded or after half an hour or more and the conquest of a couple of kingdoms
I can record a video of this **** lately if needed

 

[AndrewT]

I don't see any reason for those problems in those files. Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-CK3
- manually delete both the Steam/SteamApps/common/CK3 AND Documents/Paradox/CK3 folders
- re-install game in Steam, run a Steam Verify when done.
- add CK3.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test with a new campaign BEFORE restoring any saved games.

In particular make sure there are no files or folders left under either the Steam CK3 or Documents CK3 locations, before installing again.

Is that any better?

 

[BloodPhantom]

Nothing changed.
In the beginning, I launched the game and after choosing a character, it immediately crashed, there was not even a folder with reports. As if everything was fine.
Looked at the logs, the game could not read the line in the cloud save of the old version, although I started a new game. Okay ...
Deleted cloud saves, it still tries to read them. WTF? As a result, he says that there is not enough RAM, although I played with Google Chrome turned on (thanks for the wiki)
Attach files in crashes folder (crush report didn't launch)

 

[AndrewT]

I agree there are lots of worrying errors in that log file, but they seem to be in local saves not cloud ones. If you move all saves out of the /save games/ folder and delete that error.log, then run ck3.exe directly, what happens?

 

[BloodPhantom]

I didn't copy any files and had only 2 cloud saves

 

[BloodPhantom]

Delete all cloud saves, reinstall ck3. The game closed again

 

[AndrewT]

According to that error log you do have a save game locally:

[08:42:10][portraitcontext.cpp:149]: Unknown hairstyles gene accessory group sub_saharan_hairstyles at file: save games/africa.ck3 line: 1

As a result, he says that there is not enough RAM,

Do you still get that after the clean reinstall?

 

[BloodPhantom]

According to that error log you do have a save game locally:

But I didn't

Do you still get that after the clean reinstall?

Yes

I'll try to do something next week and I'll reply you

 

[BloodPhantom]

I gave up and reinstalled Windows. And it helped