Game Crashes on Loading Screen

[unmerged(768167)]

Hi. I have just resiliently purchased CK2 on steam during the summer sale.

When i attempt to run the game I get the launcher menu to pop up (select mods screen etc...)

But after clicking "Start CKII" the game attempts to load up and crashed half way through loading (usually on "loading history" or "loading sounds").

the error i get is as follows " Program: ...s (x86)\Steam\steamapps\common\Crusader Kings II\ck2.exe has experienced a Runtime Error. Please contact the application's support team for more information."

After scouring the forums i have seen that you might need the DxDiag of my comp so here it is

------------------
System Information
------------------
Time of this report: 7/17/2013, 00:50:16
Machine name: RustyClutch-MSI
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GT60
BIOS: MSI GT60 E16F3IMS Ver:3.0P MSI-Notebook
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 12288MB RAM
Available OS Memory: 12184MB RAM
Page File: 3448MB used, 20919MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics 4000
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_10CB1462&REV_09
Display Memory: 663 MB
Dedicated Memory: 3019 MB
Shared Memory: 1740 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD0259
Native Mode: 1920 x 1080(p) (59.934Hz)
Output Type: Internal
Driver Name: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Driver File Version: 9.18.0010.3165 (English)
Driver Version: 9.18.10.3165
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/7/2013 17:22:46, 8632320 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-4226-11CF-D37F-C630B4C2C435}
Vendor ID: 0x10DE
Device ID: 0x1213
SubSys ID: 0x10CB1462
Revision ID: 0x00A1
Driver Strong Name: oem44.inf:IntelGfx.NTamd64.6.1:iIVBM_w7:9.18.10.3165ci\ven_8086&dev_0166
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
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{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

Any help on fixing this issue would be appreciated.

And if more info is needed i will be glad to provide it.

 

[IcratoX]

Hello Rustyclutch,

Have you already tried to run the game as an administrator? As I see you have installed the game inside the program files folders which can cause problems with permissions. If that did not help, go to the '..\My Documents\Paradox Interactive\' and make sure you copy the save games you want to keep in the save games folder to a different position, then either rename or remove the Crusader Kings II folder and try restarting the game.

 

[unmerged(768167)]

HUZA!!!

Deleting the Paradox Interactive folder seems to of fixed my problem

thank you for the quick response and figuring out my problem :wub:



edit: should i delete this post seeing as my problem is fixed or keep it around for future reference?

 

[IcratoX]

HUZA!!!

Deleting the Paradox Interactive folder seems to of fixed my problem

thank you for the quick response and figuring out my problem :wub:



edit: should i delete this post seeing as my problem is fixed or keep it around for future reference?

No problem, enjoy the game

The post can stay up, if people have similar problems and search for them using the forum's search tool, then solved issues could be of big help to them.