Game crashes midway

[Delta Ki113r]

I notice this happens when I change my game settings to play longer years for an example changing mid game to 2450 and end game 2600

 

[Delta Ki113r]

I notice this happens when I change my game settings to play longer years for an example changing mid game to 2450 and end game 2600

On Xbox one X system just so you know

 

[MordridBlack]

that's...odd


so no other alterations to your galaxy settings do this?

only tweaking the mid and end game year times?

and to clarify does it crashing while you are setting the game up or when you are actually in game and it hits this supposed time point?


this sounds like a possible bug, but it is hard to say for sure

list off all your galaxy settings (i.e. ai empire, fallen empires, etc) everything...there may be more to this

but there is a list of things you can do to "try" and fix the problem, it'll take a bit and I can in no way guarantee it will fix the issue, but if you try to contact Microsoft tech support, they'll just have you do it, so...

1) Uninstall the game/dlc causing issues
2) Remove your account from the system
3) Reset your Alternate Mac Address
4) Once your system has rebooted from that, Cold Start your Xbox [hold the power button in until the system shuts off]
5) Unplug your Xbox
6) If possible, unplug your internet modem/router
7) Wait about 5 min
8) Re-plug in both your internet modem/router and Xbox
9) Once you have internet back, turn your Xbox on and re-add your account to the system
10) Reinstall the game/dlc and see if the problem persists

 

[Delta Ki113r]

that's...odd


so no other alterations to your galaxy settings do this?

only tweaking the mid and end game year times?

and to clarify does it crashing while you are setting the game up or when you are actually in game and it hits this supposed time point?


this sounds like a possible bug, but it is hard to say for sure

list off all your galaxy settings (i.e. ai empire, fallen empires, etc) everything...there may be more to this

but there is a list of things you can do to "try" and fix the problem, it'll take a bit and I can in no way guarantee it will fix the issue, but if you try to contact Microsoft tech support, they'll just have you do it, so...

1) Uninstall the game/dlc causing issues
2) Remove your account from the system
3) Reset your Alternate Mac Address
4) Once your system has rebooted from that, Cold Start your Xbox [hold the power button in until the system shuts off]
5) Unplug your Xbox
6) If possible, unplug your internet modem/router
7) Wait about 5 min
8) Re-plug in both your internet modem/router and Xbox
9) Once you have internet back, turn your Xbox on and re-add your account to the system
10) Reinstall the game/dlc and see if the problem persists

Yes it is only the years I’ve changed. It crashes once I get to mid way through

 

[MordridBlack]

Yes it is only the years I’ve changed. It crashes once I get to mid way through

try the list i suggested above
if that doesn't fix it you have 2 options left
report it as a bug in the appropriate part of this forum

or factory reset your xbox

the second option is a last ditch effort fix

 

[Delta Ki113r]

try the list i suggested above
if that doesn't fix it you have 2 options left
report it as a bug in the appropriate part of this forum

or factory reset your xbox

the second option is a last ditch effort fix

Ok thxs for the help