Game crashes every time I launch it.

[trevorsmith79]

Description of problem
Game crashes at startup! Everytime

What game version are you running?
1.5.3

What platform are you playing on?
Steam

Please select any/all DLC you have enabled.
No DLC

Do you have mods enabled?
No

Please explain your issue is in as much detail as possible.
Whether I select Resume or New Game, it goes to a black screen and then crashes. I was last able to play on 1/20/21.

I have tried re-installing. I have edited the pdx_settings.txt as recommended. I have tried run as administrator. Nothing works. The game crashes EVERY TIME. I can't get into the main menu screen.

Steps to reproduce the issue.
This happens every time.

 

[AndrewT]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-Imperator
- manually delete both the Steam/SteamApps/common/Imperator AND Documents/Paradox/Imperator folders
- re-install game in Steam, run a Steam Verify when done.
- add imperator.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Imperator or Documents Imperator locations, before installing again.


If that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Imperator/pdx_settings.txt.
From your Documents/Paradox/Imperator/logs/ folder, attach system.log .

 

[antrachton]

Thanks. It helped here.

 

[Ramiro564]

Unsubscribe from all mods from the workshop helped to me

 

[trevorsmith79]

Please do a full **clean** re-install:

- move any valued save games elsewhere
- "uninstall" in Steam-Imperator
- manually delete both the Steam/SteamApps/common/Imperator AND Documents/Paradox/Imperator folders
- re-install game in Steam, run a Steam Verify when done.
- add imperator.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- start the game with no mods active and test

In particular you need to make sure there are no files or folders left under either the Steam Imperator or Documents Imperator locations, before installing again.


If that doesn't help:
DXDIAG is a program you run from a command prompt or the Windows start menu 'run' dialog box (or 'search programs' in Windows 7 or later). After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach your Documents/Paradox/Imperator/pdx_settings.txt.
From your Documents/Paradox/Imperator/logs/ folder, attach system.log .

Please provide your magic fix. Still doesn't work. Not even with the update.

 

[AndrewT]

Lots of Windows update failures in that dxdiag, but nothing relating to the game.

You may as well update that nVidia driver to the April 2021 version

Download the latest official NVIDIA drivers

Download the latest official NVIDIA drivers

www.nvidia.com

And please go here:

Latest supported Visual C++ Redistributable downloads

This article lists the download links for the latest versions of Visual C++ Redistributable packages.

support.microsoft.com

And run the x86 and x64 installers there.