• Crusader Kings III Available Now!

    The realm rejoices as Paradox Interactive announces the launch of Crusader Kings III, the latest entry in the publisher’s grand strategy role-playing game franchise. Advisors may now jockey for positions of influence and adversaries should save their schemes for another day, because on this day Crusader Kings III can be purchased on Steam, the Paradox Store, and other major online retailers.


    Real Strategy Requires Cunning

unmerged(649685)

Private
1 Badges
Jan 29, 2013
11
0
  • Dungeonland
Please try a complete reinstall if you have problems like this.

- Remove all local content (right click the game in your steam library)
- Manually delete any files/folders left on your computer (in the steam library and your user library)

Let me know if it helps in any way!
Followed your instructions exactly, and it still crashes immediately upon trying to launch any game mode.
 

unmerged(649940)

Recruit
2 Badges
Jan 30, 2013
2
0
  • Dungeonland
  • Magicka
I too am experiencing the constant crashes.I have tried the complete reinstall 3 times and it keeps happening.Who would I contact to get a refund for this game?
 

BjornB

★Community Manager★
Administrator
Super Moderator
Moderator
82 Badges
Apr 2, 2012
4.756
13.331
  • Majesty 2 Collection
  • For the Motherland
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Heir to the Throne
  • Impire
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Leviathan: Warships
  • The Kings Crusade
  • Magicka
  • Majesty 2
  • For The Glory
  • March of the Eagles
  • Europa Universalis III Complete
  • Naval War: Arctic Circle
  • Europa Universalis IV: Res Publica
  • Victoria: Revolutions
  • Rome Gold
  • Semper Fi
  • Ship Simulator Extremes
  • Sword of the Stars
  • Sword of the Stars II
  • Starvoid
  • Crusader Kings II: Sunset Invasion
  • A Game of Dwarves
  • Ancient Space
  • Arsenal of Democracy
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Teleglitch: Die More Edition
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Deus Vult
  • Dungeonland
  • Europa Universalis III
  • Europa Universalis III Complete
  • Divine Wind
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
Refunds are always handled by Steam.

The thing is that these crashes are nothing we have been able to reproduce. Please provide dxdiag logs if you haven't already so we can investigate further. Thank you for your assistance.

Make sure you also update your graphic drivers! The only dxdiag log in this thread so far shows quite old drivers.

Best Regards
BjornB
 

unmerged(653130)

Corporal
1 Badges
Feb 2, 2013
30
0
  • Dungeonland
At the moment it looks like I could fix my crashing problem.
I played for some hours now and until now no crash!

I deinstalled the graphic driver I had (it was the latest geforce beta driver) and installed fresh the older WHQL driver. With this driver no crash at the moment!