Game Crash Entering Cacophony

[atomander]

The game crashes everytime I try to load into Cacophony. Strangely, I was able to visit this map before just fine, but after finishing the Lethian's Crossing section and trying to return, it crashes. So far I have tried "verifying integrity of steam files" and updating my graphics card driver, and neither solution has solved the crash.

My PC:
Windows 10
Intel i5-3470 CPU
NVIDIA GTX 770
8GB Ram

I'm including my crash information; please let me know if there is any other information I can provide to help debug.

 

[Obsidian_Ian]

Greetings!

My apologies that you seem to be having trouble with Cacophony. Would you happen to have a save game file that we could use to investigate the issue? You can find the file here: \Users\[[USERNAME]]\Saved Games\Tyranny

If you have any further details you can provide on when this occurs, such as during the loading screen or before you reach the loading screen, that would help us immensely. Thank you for all the support!

-Best,
Ian

 

[jfrv24]

Same problem. CTD before Cacophony loads.

 

[Obsidian_Ian]

Greetings @jfrv24

As mentioned above, would it be possible to procure a save from you so we can try to reproduce the issue locally? Here's where you can find your save files
C:\Users\%username%\Saved Games\Tyranny

Thanks for your support and hopefully we can get this issue resolved as soon as possible.

-Best,
Ian

 

[jfrv24]

Ok. This is the savefile, but I just double-checked and it loaded fine, so I'm not sure you'll be able to reproduce the crash. It crashed twice in a row before I posted the crash log.

 

[Obsidian_Ian]

Thank you for the save!

Unfortunately I was not able to reproduce the crash. However, if this does occur again please feel free to let us know and we'll try to see what we can do. Thanks for your time and support!

-Ian

 

[atomander]

I am including my most recent save before the Cacophony crash. I can see the loading screen for Cacophony, and it seems to load normally, and crash after it's finished loading.

 

[Kneecapz]

I have the same issue. Returned to Lethian's Crossing to hand in quests, got told to go to Cacophony and... game crashes every time I try to travel there. I tried traveling from different locations, tried going elsewhere and doing a few other bits and bobs in hope of of some wonderous butterfly effect but no luck.

Here are some game saves and crash stuff.

 

[Kneecapz]

After numerous attempts and various crashes, re-logs, restarts etc, this one time the map loaded. Not sure what to make of it.

 

[Obsidian_Ian]

Greetings again,

Thank you both for providing saves and information. We will have the devs investigate this issue further, and hopefully can get this issue resolved soon! We appreciate your support in the matter.

-Best,
Ian

 

[Kneecapz]

Thank you too and here's another extra bit of info that might help in investigations:

Contrary to what 'atomander' said in previous post about map crashing AFTER it loads, mine used to crash much earlier - only few seconds after loading screen appeared. Also, the one time i managed to get past the crash was actually after restarting windows. My PC specs are:

Windows Home 64bit
i7-7700 @ 3.60GHz
16GB RAM
GTX1060 with 6GB RAM

 

[Obsidian_Ian]

Greetings again!

Thank you very much for the additional information. We will let you both know when we have updates on the issue.

-Best,
Ian

 

[Kneecapz]

Hi again.

In the meantime, I finished another line of quests (forgot the name but it's Graven Ashe's daughter and her baby) and were sent again to Cacophony. And again it kept crashing. This really got me going so I shut the game and PC. Tried few hours later but it crashed again. Then I went to one of the spires and another zone with an old subquest (get some fingers of disfavoured dudes) and THEN to Cacophony - and it loaded.

Not sure what to make of all this but there's something definitely wrong with the zone.