• We will be taking the forums down for scheduled maintenance on Tuesday, May 22nd 2023 at around 8:00 CDT / 13:00 UTC for up to an hour hour.
  • We have updated our Community Code of Conduct. Please read through the new rules for the forum that are an integral part of Paradox Interactive’s User Agreement.

Moha

Private
8 Badges
Apr 1, 2015
14
5
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Mass Transit
  • Surviving Mars
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
Since I downloaded the After Dark free patch I am unable to load the game! If my internet connection is on, I get the following message. If I turn it down, the game just won't load, without any messages.
Screen Shot 2015-09-24 at 10.54.27 AM.png


So much waiting for the update and now I can't even open my city :(
 
Upvote 0

IcratoX

Something
121 Badges
Dec 26, 2009
3.013
158
  • Impire
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • For the Motherland
  • Galactic Assault
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Ancient Space
  • Europa Universalis III Complete
  • Iron Cross
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Leviathan: Warships
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2
  • Majesty 2 Collection
  • Divine Wind
  • A Game of Dwarves
  • Hearts of Iron Anthology
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Deus Vult
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Europa Universalis IV
Hi Moha,

This problem could also be related to the game cache, could you please try verifying the integrity?
  1. Load Steam
  2. From the Library section, right-click on the game and select Properties from the menu.
  3. Select the Local files tab and click the Verify integrity of game cache... button.
  4. Steam will verify the game's files - this process may take several minutes.
  5. Once the process is completed, the Check Window will automatically exit.
 

Moha

Private
8 Badges
Apr 1, 2015
14
5
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Mass Transit
  • Surviving Mars
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
Unfortunately it didn't worked. The verification happened and reported no errors, but I still get the message when I try to load the game.
Btw, I have also restarted the computer after it, and still not able to play.
 

IcratoX

Something
121 Badges
Dec 26, 2009
3.013
158
  • Impire
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • For the Motherland
  • Galactic Assault
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Ancient Space
  • Europa Universalis III Complete
  • Iron Cross
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Leviathan: Warships
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2
  • Majesty 2 Collection
  • Divine Wind
  • A Game of Dwarves
  • Hearts of Iron Anthology
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Deus Vult
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Europa Universalis IV
Hi Moha,

Are you having similar issues with other games at the moment? It might be an anti-virus/malware or firewall blocking certain communication to the servers. There have been no other reports of this that we know of so far, leading me to think it is likely a client-side issue.

Make sure you also check out other games you know of that use a cd-key, and feel free to click on the 'view cd key' option when you right click on a title to check if you can reproduce this error.
 

Moha

Private
8 Badges
Apr 1, 2015
14
5
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Mass Transit
  • Surviving Mars
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
I don't have any other game on Steam, only Cities. I have played normally yesterday, about 10 hours ago, and today I just woke up, updated the game and got this message.
I use MacBook Pro Retina Late 2013 i5 2.4ghz, updated OS X to 10.10.5 recently, but have played after it. I don't have antivirus or any other similar program.

I'll try to reinstall Steam to see if it works.
 

IcratoX

Something
121 Badges
Dec 26, 2009
3.013
158
  • Impire
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • For the Motherland
  • Galactic Assault
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Ancient Space
  • Europa Universalis III Complete
  • Iron Cross
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Leviathan: Warships
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2
  • Majesty 2 Collection
  • Divine Wind
  • A Game of Dwarves
  • Hearts of Iron Anthology
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Deus Vult
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Europa Universalis IV
That may work, however before reinstalling steam you could also check out the Steam KB article on this issue: https://support.steampowered.com/kb_article.php?ref=2204-OPGC-4862&l=english

Especially the part about the clientregistryblob file might help in this case.

Problem Occurs After Updating Steam
If this problem occurred directly after a Steam update and the firewall is already disabled, please try this process:

  1. Log out and exit Steam
  2. Navigate to C:\Program Files\Steam (the default location). If you have installed Steam to a different folder, please locate that folder now.
  3. Rename the file "ClientRegistry.blob" to ClientRegistryOld.blob and then close the Steam folder
  4. Launch Steam and login. Steam should update, re-create the file, and then you will be able to play
 

Moha

Private
8 Badges
Apr 1, 2015
14
5
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Mass Transit
  • Surviving Mars
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
Well, since I use Mac, I went to a different folder and found a different file:
Screen Shot 2015-09-24 at 11.45.02 AM.png

Renamed registry.vdf to ~old.vdf and relaunched Steam. It recreated the file, but the problem is still there.

Also gave up on reinstalling, because it attempted to delete all my workshop items and save files.
 

Moha

Private
8 Badges
Apr 1, 2015
14
5
  • Cities: Skylines
  • Cities: Skylines - After Dark
  • Cities: Skylines - Snowfall
  • Cities: Skylines - Mass Transit
  • Surviving Mars
  • Cities: Skylines - Green Cities
  • Cities: Skylines - Parklife
  • Cities: Skylines Industries
I added the launch option to don't load mods and workshop items, but it didn't worked as well.
Yes, I TRIED to purchase the After Dark expansion, but didn't succeed because the credit card I used is blocked until tomorrow. Now that you mentioned, this may be causing the problem, don't?
 

IcratoX

Something
121 Badges
Dec 26, 2009
3.013
158
  • Impire
  • Europa Universalis IV: Art of War
  • Europa Universalis IV: Conquest of Paradise
  • Europa Universalis IV: Wealth of Nations
  • Europa Universalis IV: Call to arms event
  • For The Glory
  • For the Motherland
  • Galactic Assault
  • Gettysburg
  • Hearts of Iron III
  • Hearts of Iron III: Their Finest Hour
  • Hearts of Iron III Collection
  • Heir to the Throne
  • Ancient Space
  • Europa Universalis III Complete
  • Iron Cross
  • King Arthur II
  • Knights of Pen and Paper +1 Edition
  • Lead and Gold
  • Leviathan: Warships
  • The Kings Crusade
  • Lost Empire - Immortals
  • Magicka
  • Majesty 2
  • Majesty 2 Collection
  • Divine Wind
  • A Game of Dwarves
  • Hearts of Iron Anthology
  • Arsenal of Democracy
  • Hearts of Iron II: Armageddon
  • Cities in Motion
  • Cities in Motion 2
  • Crusader Kings II
  • Crusader Kings II: Charlemagne
  • Crusader Kings II: Legacy of Rome
  • Crusader Kings II: The Old Gods
  • Crusader Kings II: Rajas of India
  • Crusader Kings II: The Republic
  • Crusader Kings II: Sons of Abraham
  • Crusader Kings II: Sunset Invasion
  • Crusader Kings II: Sword of Islam
  • Commander: Conquest of the Americas
  • Darkest Hour
  • Deus Vult
  • Dungeonland
  • East India Company Collection
  • Europa Universalis III
  • Europa Universalis III: Chronicles
  • Europa Universalis III Complete
  • Europa Universalis IV
That is some useful information, although I am not 100% sure that would be causing the error.

Could you go to properties again, and select the DLC tab? There check if the after dark expansion is mentioned/enabled. You can also check this from the game's library main page.