Some users are reporting being unable to launch the game, not seeing content in the game at launch, or graphical oddities.
Before filing a report, please take the time to confirm that you've run through these steps. It may seem tedious, but the vast majority of reports are fixed by one of these solutions.
Before filing a report, please take the time to confirm that you've run through these steps. It may seem tedious, but the vast majority of reports are fixed by one of these solutions.
- Confirm that you are not opted in to any rollback branches in Steam or other platforms
- Change your renderer from DirectX 11 to DirectX 9 or OpenGL. Some hardware can experience issues running DX11, we have more information here. Some users have also reported that using fullscreen windowed mode solved the issue for them.
- Ensure that you have no mods that do not directly support this game version loaded. This solution accounts for the vast majority of bug reports we receive: outdated, enabled mods can occasionally carry over to new versions without the user being aware.
- If the above steps do not yield success, you can try clearing your Documents/Paradox Interactive/Hearts of Iron IV/ folder. This will delete save-games and reset user-settings, so take a backup of anything you consider valuable.
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