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like EU.. i hope they wont speed make the game so it is totaly bug filled like EU1. But during christmas people buys a lot so it might be good to give it out then.
 
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Originally posted by Lars
like EU.. i hope they wont speed make the game so it is totaly bug filled like EU1. But during christmas people buys a lot so it might be good to give it out then.

The only time that this is ever going to start happening, is when consumers take back games that are bug ridden, demand the money back and refuse to buy the corrected version because they already wasted their time once.

Unfortunately, the vast majority of the general public are stupid, so it won't ever happen.
 
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Originally posted by acetime
Heyesey,
Maybe in Europe its possible to return a game for a refund, but in North America, once you buy a software, you can only exchange it for the same game.
I bought quite a few bad games but I couldn't return them.

I dunno about US consumer protection laws. They probably aren't as strong as they should be, knowing US big business. :D

In England you can't return a game just because it's crap, but if it is bug ridden, then it doesn't do the job it's designed and advertised to do; it is a flawed product and you have a legal right to a refund.

If you buy an electric power saw and a quarter of the teeth are missing, can you take it back for a refund, or only replace it with another of the same brand? What happens if every model of that saw has exactly the same fault? The same ruling should apply to a game which is badly bugged. (It MIGHT not, but it SHOULD do.)
 
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Heyesay. You are indeed correct in your argument. I comes under the Sale of Goods Act (I think) which states that a product must be fit for use in its intended purpose.

A few shops (ie WH Smith) tried it on many years ago by putting up signs in shops that purchasers would not be entitled to refunds (only exchanges). They backed down quickly when lawyers pointed out this was a clear breach of the law.

Storm.
 

HisMajestyBOB

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I hope that the game will be released in Europe and USA at the same time...
 

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Released in the US and Europe by Xmas?.... means I should expect to see it in the two stores that sell in my city (which is by no means small... some 3.9 million) by about June next year. :)
 

Admiral Howe

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No returns in NA? No way!

Originally posted by acetime
Heyesey,
Maybe in Europe its possible to return a game for a refund, but in North America, once you buy a software, you can only exchange it for the same game.
I bought quite a few bad games but I couldn't return them.

Uh, which part of North America are you from?? I return games all the time (When they suck) and get my full refund. All I have to tell them is "It sucks," they take the package, and voila. Mistake solved.
:D

You don't, by any chance, shop at Best Buy, do you?
 

draco

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I've noticed at places such as Walmart, Target, etc., use this policy but places like Babbages don't you most of the time pay a little more but when you factor in that you can't return a $50 game that blows it worth a little extra. I refuse to buy PC games from any of these places "satisfaction guaranteed" yeah right!:mad:
 

Kornstalx

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Be forewarned about that return policy's flaws, though:

I was a manager at a Babbage's here in my hometown for 2 years, and yes, our prices were on average about $5 more than say, walmart or target, but yes you could return the items 'no questions asked' within 14 days...

This is fine, it's morally correct (yet at the same time can be abused and often is, which is morally incorrect). But did you ever wonder, as a customer, what happens to that returned copy?

I'll tell ya: in the back of every Babbage's (and Software Etc., and EB), there's a lil shrinkwrap machine... and yup, you guessed it, all returned products, unless PHYSICALLY defective, get re-shrinked and put back on the shelf at the same price.

The problem I had with this is that the NEXT customer comes along and buys it, not knowing it's a 'used' copy. And we never tell them. But still, it's only practical, and makes good business sense. Otherwise, such a return policy would break a company if they 'discarded' all returns... but here's the catch:

Babbage's deals with SO many damned new releases and titles, especially around Xmas, that it's hard for the employees to know exactly which titles shouldn't be returnable.

Ultima Online is an example. If anyone enters the key to install the game and create an online account, which they HAVE to do to play it, the copy is utterly useless to anyone else. We had a lot of returned copies of UO, only to have the returns themselves returned because the 'Key was bad'. That is a real pisser for the next customer. Before we realized this problem (about 3 years ago), we had a flood of returns mixed in with new copies and I swear we had this one customer return the damn game about 4 times before he found one that somebody else hadn't already ganked the Key from.

Another example is Tribes 2. But the thing wiht tribes 2 is that it was THE infamous returned title. Not because it blew, but because (as all you Voodoo users know) it was a complete freaking resourse hog, and most ppl don't have the machine to run it.

But...... once again, it has a key, not just a simple CD-install key, but an online registration key, that once used, is useless again.

Anyway... be forewarned about that type return policy. It's a boom to the honest customer, but at the same time it can really really be a headache with certain titles, if the employees aren't aware of the problem...


-- Kornstalx

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