In Review error code 3221225785 at startup

[PiratTV]

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Summary​

error code 3221225785 at startup

Steps to reproduce​

steam- play
launcher game - play
error code 3221225785

Description​

error code 3221225785 in Age of Wonders 4

For this message, it could help to rename dbghelp.dll to dbghelp_old.dll. it doesn't help

All drivers are updated, checked 3 times, thanks.

Hotfix steam versia ,it doesn't help

Optional​

Labels​

Attachments​

View attachment DxDiag.txt

 

[HappyTD]

Oh boy, now things become a challenge. I wouldn't know from the top of my head what we can do about this. I'd suggest trying to run the game in Windowed mode and see if you can force low graphics through the PlatformSettings but things are becoming a bit of a shot in the dark.

Do you have any other suggestions besides reinstalling the system? I can't run it in windowed mode (in Steam).

 

[Triumph Jordi]

Do you have any other suggestions besides reinstalling the system? I can't run it in windowed mode (in Steam).

Not specifically, I'll reach out to our Tech Manager and see if they have a device with this Windows Version. Maybe we'll be able to learn something more that way.

Since I can't guarantee that we'll be able to get it to work for you guys (or within a reasonable timeframe), it might be best to request a refund from the Storefront where you bought the game.

 

[HappyTD]

Not specifically, I'll reach out to our Tech Manager and see if they have a device with this Windows Version. Maybe we'll be able to learn something more that way.

Since I can't guarantee that we'll be able to get it to work for you guys (or within a reasonable timeframe), it might be best to request a refund from the Storefront where you bought the game.

Okay, I changed my system, and everything seemed to work. But an item with additions has disappeared in the launcher

 

[HappyTD]

If someone needs to change the system from enterprise to pro without data loss, you can use this option. (I did this way)

Redirecting

 

[RONlN]

There are no errors. When loading the game, just a black screen, but there is a sound clip.