Empire of Sin - Soft lock on attacking boss safehouse PS4 1.02

[WezzleG]

Short summary of your issue Soft lock on attacking boss safehouse PS4 1.02

Game Version
PS4 1.02

What platform are you using?
Playstation 4

What OS are you playing on?
Windows

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
No

Please explain the issue you experienced in the most condensed way possible
Attacking a safehouse with Al Capone and 5 other crew. Game soft locks after my characters move, before the opponent does.

Please explain how to reproduce the issue
Happened on numerous bosses and after numerous reloads. Sometimes characters are in the floor.

How much "pain" is this causing you?
7

Is there anything else you think could help us identify/replicate the issue?

 

[kgard]

Hey there, I'm very sorry to hear this. I've logged this with our team so that they can investigate further. Many thanks for reporting this to us!

 

[Cpt.Bootstrap]

I am also having this issue. Either main character is in floor, or game will freeze mid turn. Doesn't seem to matter who I'm playing or attacking. Happens only in the safehouses. All other enemy gang rackets work normally.

 

[LukeBRG]

Sorry to hear you've encountered this issue too, @Cpt.Bootstrap! Can I ask, have you updated to the latest console, and are still experiencing the issue? Let me know, I'd be happy to look into this further for you!

 

[Cpt.Bootstrap]

Sorry to hear you've encountered this issue too, @Cpt.Bootstrap! Can I ask, have you updated to the latest console, and are still experiencing the issue? Let me know, I'd be happy to look into this further for you!

I have a ps4 pro. Updated to the latest version.

 

[LukeBRG]

My mistake @Cpt.Bootstrap, I meant to say "latest console patch", not just "latest console"! I see you figured that out anyway! Okay, I've passed this along to the team too and they're looking into it. If you can, could you share the steps you took in the lead up to this issue occurring, please? Any extra information would be a great help to our programmers. Thanks!

 

[Cpt.Bootstrap]

My mistake @Cpt.Bootstrap, I meant to say "latest console patch", not just "latest console"! I see you figured that out anyway! Okay, I've passed this along to the team too and they're looking into it. If you can, could you share the steps you took in the lead up to this issue occurring, please? Any extra information would be a great help to our programmers. Thanks!

I was playing the game just going around attacking other gangs rackets to lower standing enough to be able to attack their safehouse. Had no problems with their rackets. It only occurred when I tried to enter a rival gangs safehouse would this issue happen. Didnt seem to matter what boss I was playing or attacking. I was able to take everything except their safehouse.

 

[LukeBRG]

Thanks, @Cpt.Bootstrap, this information is super helpful! I appreciate you taking the time to let me know, I'll pass this along to the team!

 

[Cpt.Bootstrap]

I have also been reporting all errors to playstation through their system (The blue screen crashes). Hopefully those get to you as well. My accounts are linked, so maybe you can get my individual error reports from playstation?