Empire of Sin - Game Freeze after exiting a building.

[catdillinger]

Short summary of your issue Game Freeze after exiting a building.

Game Version
Hotfix 1.02.38741

What platform are you using?
Steam

What OS are you playing on?
Windows

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
Yes

Please explain the issue you experienced in the most condensed way possible
After I exit a building and try to move my party anywhere (inside or on foot or travel to another place) there is this deep male voice saying "Hola" or "Hello", and as soon as it sounds, the game freezes, and there's no way out. There's no crash log. The game's eternally frozen.

Please explain how to reproduce the issue
I've noticed that this "hello|hola" trigger happens when the in-game time is ticking, like, if put the game on a pause or enter the shop, nothing bad happens, but as soon as I return from the shop and click "Play" the time gets going and the game freezes.

I've just tried to load and play another campaign, with Goldie, and it runs okay. But when I return to my actual campaign with Frankie, we get stuck in Little Italy again :<

How much "pain" is this causing you?
10

Is there anything else you think could help us identify/replicate the issue?
I didn't find game version in the main menu. I presume it's hotfix 1.02.38741.
I tried reloading, tried different paths, tried rebooting my PC, tried uninstalling and installing the game - and all that to no avail. This prevents me from playing further (physically, because I would love to go on, but I can't). Please, help!

Upload Attachment
File(s) attached

 

[kgard]

Hey there, I'm sorry to hear this! This sounds like it might be related to an event attempting to fire, which appears to "pause" gameplay. This should now be fixed in the latest update on PC. However, I will still log this ticket so that the coders can make sure that what has been fixed is the same issue that you're describing.

Many thanks for sending on the save files, as those will really help the team. And apologies again that this happened!

 

[RLozano8]

I have a similar problem that happens when I try to enter a building. I'm playing as Mabel and every time I try to go talk to Sal the game crashes my whole laptop. I'm playing on a Mac but I'm also using Steam.

 

[LukeBRG]

Hey @RLozano8, Sorry to hear you've encountered something similar! Are you using the latest available patch and still experiencing the issue? If so, could you perhaps fill out a bug report similar to the above, please? If you could include a player log relating to the issue and a save file also it would be a great help to our coders, thanks! I'll be sure to pass it onto the team for you then.