Empire of Sin - DLC is missing in MacOS version

[Kenzot]

Short summary of your issue DLC is missing in MacOS version

Game Version
1.02.38741

What platform are you using?
Steam

What OS are you playing on?
Mac

Do you have mods enabled?
No

Have you tried verifying your game files (Steam only)?
Yes

Please explain the issue you experienced in the most condensed way possible
Origin:

Mac Version unable to access DLC bonuses.

Hi, after talking with other Mac users we find out we all have the same issue. The possessors of the premium/deluxe ed. are unable to accede the bonus DlC (Al Fur, Gold Weapons etc). Basically, while in game we don't have these contents. All the...

forum.paradoxplaza.com

I have Deluxe Edition. DLC (Golden gun, Al Fur, etc) is missing in MacOS version.
I made sure that DLC are included in both the Steam and the Paradox launcher.
I installed windows 10 via bootcamp and installed game. Checked. DLCs are activated and available on WIndows 10. But not on MacOS.
I have tried starting the game with or without initial training - it has no effect, no difference.

Paradox Launcher versioon 2020.15
MacOS Catalina 10.15.6

Please explain how to reproduce the issue
Install the Deluxe Version on Mac. Start a new game. Make sure that there are no bonus DLC in the game.

How much "pain" is this causing you?
8

Is there anything else you think could help us identify/replicate the issue?


Upload Attachment
File(s) attached

 

[MRomero]

Hello Kenzot, thanks for the bug report! I'd like to ask you a couple of questions so we can hopefully get to the bottom of this:

1. Could you try to launch the game again in the same way you've been doing it, close it, and then upload your player log file here for us? It would be located at ~/Library/Logs/RomeroGames/EmpireOfSin/Player.log.
2. How are you launching the game? Are you pressing "Play" on Steam? And then pressing "Play" on the Paradox Launcher? Or are you launching the game in a different way?

Thanks!

 

[Kenzot]

Hello Kenzot, thanks for the bug report! I'd like to ask you a couple of questions so we can hopefully get to the bottom of this:

1. Could you try to launch the game again in the same way you've been doing it, close it, and then upload your player log file here for us? It would be located at ~/Library/Logs/RomeroGames/EmpireOfSin/Player.log.
2. How are you launching the game? Are you pressing "Play" on Steam? And then pressing "Play" on the Paradox Launcher? Or are you launching the game in a different way?

Thanks!

Yes, I use the "Play" button in Steam and then use "Play" button on the Paradox Launcher. Both Steam and Paradox Launcher DLC settings is on.
Also in an attempt to solve the problem I tried to run the file ~ Library / Application Support / Steam / steamapps / common / EmpireOfSin, bypassing Steam, but this did not affect anything. DLC is not working

 

[Kenzot]

Steam achievements are also not available in MacOS version (didn't check Windows version). I completed the game by one of the characters, completing almost all of the listed achievements, but it were not activated. This is not critical, but also a bug.
P.S. I also apologize for my English, this is not my native language. I hope my bug descriptions are translated correctly and you understand it.

 

[Kenzot]

Also, I was faced with the bug that the enemies killed in the firefight could stand up again. It is impossible to interact with them, but they still stand with 0 hp. (screenshots)

I also saw a bug with the "Return fire" skill. An enemy character pulled my boss with a grappling hook. After that, the boss walked (with broken animation) back to the place from which he was pulled, fired from there ( "Return fire" skill worked) and again walked (again, with broken walking animation) to the enemy on the cell where he was pulled by the hook = ) It was very funny. Sorry, I didn't take screenshots or notes. I hope I translated description of this bug correctly.

Overall, I was pleased with the MacOS version of the game. Excellent optimization. I play on MacBook pro 2015 and not a single graphics slowdown was noticed at high settings. I also did not find any other bugs (except those described in this thread). All mechanics work fine. You have done a great job, the game looks good. The design of the world is very cool. Thanks! And special thanks for making the game cross-platform and MacOS users can play

 

[MRomero]

Thanks for the kind words, Kenzot! We have figured out the Steam related issues and are looking into the fixes now.

 

[hiramsamedi]

Also on Ps4 version...

 

[Les_EoS]

Hi Kenzot

The Steam-related issues you have experienced should be fixed with the latest update that is live now. If you have any other issues, please let us know.

Thanks for your patience and help in tracking down this problem.

 

[Kenzot]

Hi Kenzot

The Steam-related issues you have experienced should be fixed with the latest update that is live now. If you have any other issues, please let us know.

Thanks for your patience and help in tracking down this problem.

Thank you for the quick solution to the problem!
Do you need any additional information about non-Steam bugs described in this thread?

 

[Les_EoS]

Hey Kenzot

Glad to hear the fixes worked for you. If you do have any further information, like what you were doing leading up to the issue first appearing, save game files could also help (https://forum.paradoxplaza.com/forum/threads/how-to-locate-logs-and-or-save-games.1445536/).

Thanks

 

[Kenzot]

Hey Kenzot

Glad to hear the fixes worked for you. If you do have any further information, like what you were doing leading up to the issue first appearing, save game files could also help (https://forum.paradoxplaza.com/forum/threads/how-to-locate-logs-and-or-save-games.1445536/).

Thanks

I made a save right next to a character has 0 hp, but standing on his feet. I am attaching files (according to the instructions on your link + game saves) and attaching screenshots. You need to use "manual save 285" 2020/12/12 17:09:11 with 858/1000 points (highlighted on the screenshot)

 

[kgard]

@Kenzot Thanks a million for the additional attachments there. I'll make sure that this gets to the team so that they can look into the issues mentioned. Thanks again!