Early to Midgame freezing and minimizing then Crash

[BostonBongRips]

About 15 minutes into a new game, the game freezes and minimizes. Then when I click back on Stellaris, it's super small resolution in the upper left hand corner of the screen, and then when I click into it Windows tells me it isn't responding. So I kill the process.

Fresh install, no mods...Help!!

 

[AndrewT]

Has this always happened since you've had this game? Or it used to be okay up to some point?

DXDIAG is a program you run from the Windows search box on the task bar. After running it will open a window and start collecting info with a progress bar in the lower-left corner. When it completes click the 'save all information' button and save it to a file then attach that file here.

Please attach here your Documents/Paradox Interactive/Stellaris/settings.txt and pdx_settings.txt .
From your Documents/Paradox Interactive/Stellaris/logs/ folder, attach here system.log , error.log .

 

[BostonBongRips]

I last played the game in January with no issues. I recently reinstalled and bought Overlord and now am having this issue. I will run this program today and send. Thanks

 

[BostonBongRips]

All files attached

 

[BostonBongRips]

Also attached are screenshots of the crash. About 15 minutes into a new game, the game freezes, I click then it minimizes, then when I click back on the game window the game is a small resolution in the top left corner (screenshot 1). Then I click once and Window's tells me it isn't responding (screenshot 2). The audio continues to run until I click "close the program".

 

[AndrewT]

From that error log I'm pretty sure you have a corrupted game installation. Please do a full **clean** re-install:

- move any valued save games elsewhere, and user_empire_designs.txt from /Documents/Paradox Interactive/Stellaris/ if you have made any custom empires or races.
- "uninstall" in Steam-Stellaris
- manually delete both the Steam/SteamApps/common/Stellaris AND Documents/Paradox Interactive/Stellaris folders
In particular you need to make sure there are no files or folders left under either the Steam Stellaris or Documents Stellaris locations, before installing again.

- re-install game in Steam, run a Steam Verify when done.
- add stellaris.exe to the exceptions list of your antivirus app; ESPECIALLY if you have Windows Defender, add it to the Ransomware "Apps Allowed Through" list.
- right click on stellaris.exe, properties, compatibility. Tick "disable fullScreen optimisations" and untick everything else in that screen. Apply and exit.
- in the launcher Game Settings menu, select display mode fullScreen, Vsync off, refresh rate 60.

Does that help?

 

[BostonBongRips]

I have done everything listed and am still getting crashes. See reports

 

[AndrewT]

Well the error log looks a lot better!

No sign of a crash cause in those files though. When it crashes can you start the game right up again? Or you need to reboot or wait?

Is there any particular action or even that seems to trigger it?


Please report the temperatures of your CPU and video (GPU)
1/ before starting the game up and
2/ after say 10 minutes' play.
If your PC's vendor has given you no way of reading temperatures, install
SPEEDFAN http://www.almico.com/sfdownload.php