Did not receive both Converter & CK II copy.

[Velg]

As in topic: I preordered EU IV Extreme Edition in paradox web shop, but ended up not getting CK II copy or EU IV converter. Well, at least not that I am aware of. (though I am not sure how they should be delievered)

What should I do in order to receive those preorder bonuses?

 

[zyphial]

I was fortunate enough to get DLC and CK2 copy, but not as fortunate as those who actually got the converter. I ordered through steam. Otherwise I'm in the same boat as you.

Edit: Reset steam. It helped me.

 

[Velg]

Reseting Steam didn't help. I am terribly confused though - as (to make sure it is not error on my part) I got to inserting steam codes once again. 'Preorder Extras' Steam-code told just that I already own things connected with it, and procedeed to propose downloading CK II. Still havent got copy as gift (unless I accidentally gifted it one second after getting) nor do I see converter in CK II DLCs.

 

[Mercadi]

Ditto. I don't see a converter. Not that it's super crucial for me to have it, but would have been nice.

 

[AndrewT]

Have you applied the 1.11 patch? The converter is in that. You may also have to restart Steam afterwards.

 

[Velg]

Not manually, but Steam was online and I had impression that it updates automatically.

(I've just started game, and I see feature to auto-invite plotters, so presumably it's in)

 

[Velg]

OK, had the time to check. Game is 1.11, but I don't see converter in list of Steam DLCs - or anywhere else.

Just to confirm: there were two mails with Steam codes (one for pre-orders bonuses, one for game itself) send for recipents of Extreme Edition preorder, right? (asking because I want to confirm I haven't just overlooked one more e-mail)

Edit: Oh, found converter. Still don't see free copy of CK II, though.

 

[AndrewT]

For me that just appeared in my Steam Library as "new item in your inventory" a few days ago. Whatever your issue there is, it's not a technical problem but something between Paradox and Steam.